Salesforce Cpq Decops IT Analyst - Monterrey, México - Dti Consultores
Descripción
Salesforce CPQ DevOps IT Analyst
Responsibilities
- Collaborate with key stakeholders to gather and document business requirements related to Client's customized CPQ solution and translate them into technical specifications.
- Configure and customize the Salesforce CPQ system to align with business needs, ensuring accurate pricing, product configuration rules, price rules, validation rules, approval changes, and quote generation workflows.
- Create and maintain CPQrelated documentation, including process flows, data models, and user guides, to support training and ongoing system maintenance.
- Conduct regular system audits and perform data quality checks to maintain the integrity and reliability of CPQ data.
- Consult and liaise with functional stakeholders to understand business needs and provide recommendation on CPQ implementation best practices
- Timely response to support tickets, including investigation, troubleshooting, and resolution of system defects and CPQrelated inquiries. This will include troubleshooting APEX, data, interfaces, and other technical components related to CPQ
Qualifications
- Must have 35 years of solid experience as a Salesforce Administrator, with a focus on Salesforce CPQ development, administration, and support
- Salesforce CPQ certification preferred Strong written and verbal English language communication skills
- Both business process savvy and technology savvy. Ability to learn quickly in both business domain and technology domain
- Proficient in Salesforce configuration, including object and data modeling, validation rules, workflow rules, and process builder. Familiarity with Salesforce CPQspecific features, such as product bundling, discounting, pricing rules, and quote generation
- Experience in documenting defects, triage meetings, assigning and driving to resolution
Familiar with Agile tools such as Jira and Confluence Familiar with SOX Compliance and change management processes - 2+ years of experience integrating Salesforce with ERP systems
- 1+ year of experience supporting Conga & DocuSign reports
Work Authorization
Time zone:
Preferably EST time zone +2, -2 hour is acceptable. On call support for high priority tickets.
Tipo de puesto:
Tiempo completo
Salario:
$50,000.00 al mes
Horario:
- Turno de 8 horas
Lugar de trabajo:
Empleo presencial
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