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    • Strategy and Engagement Manager - Ciudad de México - DiDi

    DiDi
    DiDi Ciudad de México

    hace 2 semanas

    DiDi background
    Educación / Formación
    Descripción

    About DiDi Global Inc.

    We are the world's leading mobility technology platform, offering a wide range of app-based services across markets in Asia-Pacific, Latin America, and Africa. Our services include ride hailing, taxi hailing, chauffeur, hitch, and other shared mobility services, as well as auto solutions, food delivery, intra-city freight, and financial services.

    Our mission is to create better life experiences and social value by building a safe, inclusive, and sustainable transportation ecosystem for future cities. We provide flexible work and income opportunities for car owners, drivers, and delivery partners.

    About the Role

    In our Small and Medium Restaurants Strategy team, we are revolutionizing the food delivery industry by harnessing technology to create exceptional experiences for our customers, restaurant partners, and couriers. As a Manager, you will lead the development and execution of strategies to optimize operations and build strong relationships with restaurant partners.

    You will work closely with cross-functional teams to ensure strategic initiatives are executed effectively and aligned with our mission. Your leadership will be vital in driving growth and operational excellence, managing projects that improve restaurant performance and customer satisfaction.

    Your Key Responsibilities

    • Leading Execution of Commercial Offering Implementation: You will oversee the setup and communication strategies for our commercial offerings.
    • Team Management and Development: You will manage and develop team members, providing guidance and performance feedback.
    • Internal Stakeholder Engagement: You will build relationships with internal stakeholders to ensure alignment and collaboration.
    • Commercial Team Support: You will oversee inquiries from the commercial team and provide strategic solutions.
    • Performance Monitoring and Analysis: You will monitor performance metrics and conduct alignment sessions with teams in Mexico and MACPE.
    • Data-Driven Decision Making: You will provide insights and reports for data-driven decision-making.
    • Product Collaboration: You will collaborate with Product to implement new commercial strategies.
    • Budget Management: You will manage budgets and address performance gaps to meet financial targets.
    • Project Leadership: You will lead projects to enhance restaurant performance and customer satisfaction.
    • Cross-Functional Collaboration: You will work cross-functionally to execute strategic initiatives for long-term growth.

    About You

    • Leadership Experience: At least five years of experience in strategy, engagement, and stakeholder management, including leadership roles.
    • Analytical Skills: Strong analytical skills for performance optimization and decision-making.
    • Critical Thinking and Problem-Solving: Exceptional critical thinking and problem-solving abilities.
    • Communication Skills: Proficiency in creating clear, structured reports for senior leadership.
    • Language Skills: Fluent in English and Spanish, with excellent communication skills.
    • Dynamism and Proactivity: Ability to thrive in a fast-paced, dynamic environment.
    • Leadership and Team Management: Proven leadership in managing diverse, cross-functional teams.
    • Mindset and Approach: Proactive and solution-oriented mindset, committed to continuous improvement.

    About Working at DiDi

    • User Value: We create user value through safe, innovative, and efficient experiences.
    • Data-Driven Decisions: We are data-driven, making informed decisions based on valuable metrics.
    • Collaboration and Teamwork: We foster win-win collaboration, emphasizing teamwork and excellence.
    • Integrity: We uphold integrity, doing the right thing always.
    • Growth and Development: We encourage growth, learning from mistakes, and continuous development.
    • Diversity and Inclusion: We celebrate diversity and promote equal opportunities for all.
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