Collections Sr Analyst - Colonia Lomas de Chapultepec, México - SGS

SGS
SGS
Empresa verificada
Colonia Lomas de Chapultepec, México

hace 1 semana

Rodrigo Fernández

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee
Descripción
Company Description

We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity.

Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.


Job Description:


  • Contact customers to collect receivables based on queues assigned.
  • Document customer contact notes and other relevant collections activities.
  • Maintain accurate records for customer payment status.
  • Prepare/generate necessary B2C reports, as assigned (e.g., daily ageing report, commentaries, etc.).
  • Perform customer account reconciliations.
  • Action customer statements feedback together with AR team.
  • Give feedback to AR team on bad debts and debt writeoffs.
  • Provide feedback to AR team on payments allocation queries.
  • Cooperate closely with AR team in any other customer related topic.
  • Work closely with Credit Management teams on credit limits management.
  • Work with internal stakeholders (Operations, Sales, Local Finance, GBS, Customer Service, etc.) to resolve collections' issues and support regular cadence, if any.
  • Escalate issues and disputes, as appropriate
  • Perform collection activities following SGS Collections' Policy.
  • Perform necessary touchpoints with customers/prospective customers, if required.
  • Support preparation of monthly KPI report and discuss results with stakeholders.
  • Ensure Collections' KPIs are met.
  • Lead preparation of monthly KPI report and discuss results with stakeholders.

Qualifications:


  • Bachelor's Degree in Accounting, Business or Finance
  • 4+ years of working experience in collections activities and/or in accounts receivables.
  • Advanced English
  • Excellent communication skills both in English and Spanish
Additional Information

  • We offer you a friendly, supportive and collaborative working environment.
  • We offer a continuous learning and enrich your career.
  • Superior Benefits
  • Hybrid workplace
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