Trabajos
>
Xico

    Operations Manager, Aws - Xico, México - Amazon

    Amazon
    Amazon Xico, México

    hace 2 semanas

    Amazon background
    Descripción

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

    The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.

    AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.


    As a Support Engineering Operations Manager, your core role will be to provide leadership & management to our operations engineers.

    You will work hand-in-hand with senior stakeholders on opportunities to improve our operational practices. Also, work across customer organizations and multiple AWS teams to ensure customers are delivered bar raising service.

    Key job responsibilities


    • Define and

    Execute Business Priorities:

    defining strategic goals for the team as well as planning/documenting key projects and initiatives and tracking the progress of initiative outcomes against goals and ensuring that the team remains unblocked and focused.


    Team and Performance development:

    performance and career management for the team, mentor all members in order to maintain a well-rounded, world class organization.


    • Operational Excellence - You will uphold and continue to drive operational excellence across the site and globe. You will drive best practices with a focus on outcomes for our customers. You will identify and own local and global initiatives that will continue to optimize our highly customer focused operational teams.
    • Recruiting and Hiring
    • Be the voice of the customer and work with internal AWS resources to ensure that the customer's SLA's are met. Raise internal awareness of customer impacting bugs and/or issues, and drive the appropriate prioritization for fixes and/or responses.
    About the team
    Amazon's technology business has a history and tradition of leading the world in Web-related technologies and services.

    Now, with Amazon Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into "the Cloud".

    As a member of the AWS Support team, you will be at the forefront of Cloud technologies with interactions with the full breadth of AWS services.

    Our Support Engineering team resolves customer technical issues ranging from EC2 Linux general guidance through technical deep-dives identifying and resolving complex Big Data (EMR, Data Pipeline) configuration and 3rd party integration issues.

    Support engineers also develop many of their own tools and interact heavily with their peers developing the offerings.

    Our engineers are also involved in hiring efforts and training/develop new members as well as being the "voice of the customer".


    ABOUT AWS:
    Diverse Experiences

    Amazon values diverse experiences.

    Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

    If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Why AWS

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.

    We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Work/Life Balance

    We value work-life harmony.

    Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

    When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

    Inclusive Team Culture

    Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

    Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

    Mentorship and Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer.

    That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    We are open to hiring candidates to work out of one of the following locations:

    Mexico City, DIF, MEX


    • Bachelor's degree in Engineering, Computer Science, IT Degree or equivalent experience.
    • 7+ years of experience managing engineering teams.
    • Technical background and working knowledge of protocols (HTTP, DNS and TCP/IP) and cloud service offerings (AWS, Azure, etc.).
    • Process improvement, project/program management experience in delivering key business outcomes.
    • Able to communicate effectively in English, within technical and business settings.
    • MBA in an engineering or IT related discipline or equivalent experience.
    • Technical experience in AWS services.
    • Experience handling large enterprise technical customer escalations.
    • Experience as a systems administrator or software development engineer. Experience with Web services, systems administration (Linux and/or Windows), Networking, Java, Perl, Ruby, and Python
    #J-18808-Ljbffr
  • Training Talent

    Account Manager Aws Remoto

    hace 6 días

    Training Talent Naucalpan, México

    **Vacante para la empresa Training Talent en Naucalpan de Juárez, Estado de México**: · Un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicas a soluciones de software corporativo, socios premier de Microsoft, AWS, Cisco y colaborador de may ...

  • Reclutamiento IT

    Product Manager Azure o Aws

    hace 1 semana

    Reclutamiento IT Naucalpan, México

    **Vacante para la empresa Reclutamiento IT en Naucalpan de Juárez, Estado de México**: · Un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicas a soluciones de software corporativo, socios premier de Microsoft, AWS, Cisco y colaborador de ma ...

  • Amazon Web Services Mexico S. de R.L. de C.V. - C68

    Communications - Program Manager, Aws Latam

    hace 2 días

    Amazon Web Services Mexico S. de R.L. de C.V. - C68 Tlahuac, México

    Bachelor's degree in Communications, Marketing, and/or PR. · - 7+ years' executive or internal communications experience, preferably at a high-growth, technology company. · - Knowledge/Experience managing comms campaigns in digital platforms like LinkedIn. · - Experience managing ...

  • Amazon

    Operations Manager, Aws

    hace 1 hora

    Amazon Xico, México

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading ...

  • L'Oreal

    Cloud/aws Solution Architect Manager

    hace 4 días

    L'Oreal México

    **WANT TO KNOW MORE ABOUT OUR BIG TECH TRANSFORMATION?** · L'Oréal is present in 130 countries on five continents. For more than a century, L'Oréal has devoted itself solely to one business: beauty; it is now the industry world leader with €29 billion consolidated sales. · Today, ...

  • Amazon

    Communications - Program Manager, Aws Latam , Latam Ags Engagement

    hace 5 días

    Amazon Xico, México

    Communications - Program Manager, AWS LATAM , LATAM AGS EngagementThe AWS Latin America Engagement team is looking for an innovative, results-oriented Sr. Program Manager to define and drive the communication strategy and long term priorities for our Leadership team in Latin Amer ...

  • Amazon Web Services Mexico S. de R.L. de C.V.

    Operations Manager, AWS

    hace 4 días

    Amazon Web Services Mexico S. de R.L. de C.V. Mexico City, México De jornada completa

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading ...

  • Amazon

    Operations Manager, AWS

    hace 5 días

    Amazon Ciudad de México

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading ...

  • Amazon

    Operations Manager, AWS

    hace 1 semana

    Amazon Ciudad de México

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading ...

  • Factor Uno

    Account Manager Ti

    hace 2 días

    Factor Uno Tlahuac, México

    Account Manager TI · EXPERIENCIA · - 3 años en venta de servicios de nube pública (azure, aws, google, etc), y/o backup · - Deseable experiência en la industria automotriz · - Habilidad para apertura de cuentas (prospectación) · - Ventas de más de $200,000 de Valor total de contr ...

  • Training Talent

    Channel Manager Ti Hardware Remoto Naucalpan

    hace 6 días

    Training Talent Tlahuac, México

    **Vacante para la empresa Training Talent en Benito Juárez, Ciudad de México**: · Un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicas a soluciones de software corporativo, socios premier de Microsoft, AWS, Cisco y colaborador de mayorista ...

  • Reclutamiento IT

    Product Manager IT Hardware

    hace 1 semana

    Reclutamiento IT Tlahuac, México

    **Vacante para la empresa Reclutamiento IT en Benito Juárez, Ciudad de México**: · Un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicas a soluciones de software corporativo, socios premier de Microsoft, AWS, Cisco y colaborador de mayorist ...

  • Training Talent

    Channel Manager Ti Hardware

    hace 1 semana

    Training Talent Tlahuac, México

    **Vacante para la empresa Training Talent en Benito Juárez, Ciudad de México**: · Un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicas a soluciones de software corporativo, socios premier de Microsoft, AWS, Cisco y colaborador de mayorista ...

  • Reclutamiento IT

    Channel Manager It

    hace 1 semana

    Reclutamiento IT Tlahuac, México

    **Vacante para la empresa Reclutamiento IT en Benito Juárez, Ciudad de México**: · Un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicas a soluciones de software corporativo, socios premier de Microsoft, AWS, Cisco y colaborador de mayorist ...

  • Reclutamiento IT

    Product Manager IT Multimarca

    hace 1 semana

    Reclutamiento IT Tlahuac, México

    **Vacante para la empresa Reclutamiento IT en Benito Juárez, Ciudad de México**: · Un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicas a soluciones de software corporativo, socios premier de Microsoft, AWS, Cisco y colaborador de mayorist ...

  • Training Talent

    Product Manager Ti Multimarca

    hace 1 semana

    Training Talent Tlahuac, México

    **Vacante para la empresa Training Talent en Benito Juárez, Ciudad de México**: · Un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicas a soluciones de software corporativo, socios premier de Microsoft, AWS, Cisco y colaborador de mayorista ...

  • Training Talent

    Desarrollo Canales Ventas Ti

    hace 1 semana

    Training Talent Tlahuac, México

    **Vacante para la empresa Training Talent en Benito Juárez, Ciudad de México**: · Un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicas a soluciones de software corporativo, socios premier de Microsoft, AWS, Cisco y colaborador de mayorista ...

  • Training Talent

    Channel Manager Cisco Cdmx

    hace 1 semana

    Training Talent Tlahuac, México

    **Vacante para la empresa Training Talent en Benito Juárez, Ciudad de México**: · Un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicas a soluciones de software corporativo, socios premier de Microsoft, AWS, Cisco y colaborador de mayorista ...

  • Training Talent

    Channel Manager Cisco Cdmx

    hace 23 horas

    Training Talent Tlahuac, México

    **Vacante para la empresa Training Talent en Benito Juárez, Ciudad de México**: · Un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicas a soluciones de software corporativo, socios premier de Microsoft, AWS, Cisco y colaborador de mayorista ...

  • Reclutamiento IT

    Asesor Canales Ventas Ti

    hace 1 semana

    Reclutamiento IT Tlahuac, México

    **Vacante para la empresa Reclutamiento IT en Benito Juárez, Ciudad de México**: · Un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicas a soluciones de software corporativo, socios premier de Microsoft, AWS, Cisco y colaborador de mayorist ...