Pre-sales Engineer - Ciudad de México - TD SYNNEX

TD SYNNEX

Empresa verificada

Ciudad de México

hace 6 días

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

TD SYNNEX is one of the world's largest technology providers in IT distribution. TD SYNNEX is currently ranked No.

83 on the Fortune 100 and has been named one of Fortune's "World's Most Admired Companies" for seven straight years.

Essential Duties & Responsibilities Required

Provides technical solutions and configuration design expertise to customers and sales on specified product line(s). Uses independent judgement and discretion in making solution recommendations. No secondlevel review occurs
Provides communication support in accordance with Key Performance Indicators (KPIs)
Provides sales/marketing support to increase vendor and product awareness
Provides technical presentations/training to sales, support, and customers
Participates in departmental projects in leadership/ownership role
Reports on key metrics as designated by product line(s) of responsibility and distributes monthly update to SE Manager, Product Marketing Team, and vendor representative(s)
Logs customer calls
Places orders for customers in accordance with TD SYNNEX's pricing guidelines
Updates TD SYNNEX's systems and tools with accurate technical data on specific product line(s)
Provides technical and nontechnical input to team members, project leaders, and management, as appropriate
Develops and obtain approval on Quarterly Vendor Objectives (QVO) document which states goals and objectives to support vendor's marketing strategy to grow sales
Develops tactical plan and perform associated duties necessary to support QVO
Performs additional duties as assigned
Meets attendance and punctuality standards

Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Minimum of (1) year experience with IT technologies.
Minimum of (5) years technical support experience with PC's, highend servers, local area networks, and associated components with at least (2) years in phone support environment
Preferably, a minimum of (1) year vendor relations experience in a presales vendor support role
Minimum of (1) year experience in formal product presentations and/or technical sales training experience to small and medium audiences

Education/Certifications Required:

Minimum of one current major certification recognized by the Systems Engineering Department (currency must be maintained), with a strong commitment to continued development of technical skills as evidenced by additional certifications or demonstrated expertise on a relevant technology or product line.
Required Education: High School Diploma / G.E.D
Preferred Education: Bachelor's Degree

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Knowledge, Skills, and Abilities Required:

Able to build solid, effective working relationships with others
Able to constructively work under stress and pressure when faced with high workloads and deadlines
Able to create and conduct formal presentations
Able to display a preference for interacting with people, being friendly, outgoing, articulate and socially at ease
Able to express ideas clearly and convey necessary information
Able to work independently with minimum supervision
Knowledge and/or expertise in related area of responsibility
Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive
Possesses strong organizational and time management skills, driving tasks to completion

What's In It For You?
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Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
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Grow Your Career:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
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Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
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Diversity, Equity & Inclusion:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
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Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
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Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.

If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.

You may be exactly the person we're looking for