Senior Associate, IT Software Asset Management - Mexico - KTSA - KPMG Technology Services Americas

KTSA - KPMG Technology Services Americas Mexico

hace 1 semana

Tecnología / Internet

Descripción

About KTSA

We are KTSA – KPMG Technology Services Americas.

A Service Delivery Center of KPMG US, with offices in Mexico City, Guadalajara, and a growing network of remote talent across the country. We deliver high-value technology, consulting, and corporate support services to KPMG US and its clients.

At KTSA, our Employer Value Proposition is clear: Explore.

Explore isn't just a word — it's how we grow, lead, and thrive. It's the mindset that drives our culture and shapes every opportunity:

Experience a collaborative, inclusive, and multicultural workplace where you belong.
Excel by creating impact and leaving your mark on global projects.
Expand your potential with real career paths, learning programs, and mentorship.
Express your individuality — come as you are, and thrive as your authentic self.

And because we know that thriving at work also means thriving in life, we back this mindset with KTSAMÁS, our total rewards program, designed to support your well-being, goals, and personal milestones.

RESPONSIBILITIES AND QUALIFICATIONS:

Experience with managing IT Assets, through their lifecycle, with an applications development / systems integration background

Shared Responsibilities:

· Manage day-to-day processes and procedures to support ongoing operations of ITAM Asset Management

· Act in the capacity of a subject matter expert to support ongoing IT Asset Management projects

· Responsible for implementation of continuous process improvements

· Partner with Asset Owners to ensure Asset information is kept accurate and up to date throughout the lifecycle

· Research and manage implementation of business requirements and features as requested by business units

· Maintain and publish Asset metrics, create custom reports based on ITAM discovery knowledge and requestor specifications

· Provide ITAM Asset Management training

· Manage operational workload and priorities and ensure alignment with business needs

· Ensure issues are prioritized and managed for timely resolution

Hardware Asset Manager:

· Collaborate with Asset Owners to ensure Hardware Assets are re-harvested efficiently

· Collaborate with offshore resources to ensure Discovery supports the needs of ongoing operations

Software Asset Manager:

· Develop and implement a SAM communications plan

· Utilize the Flexera Network Management Platform (FNMP) software asset management tool

· Perform internal software audits to ensure software license compliance standards are being met

Required Qualifications:

In depth understanding of IT Asset management lifecycle processes and tools
Experience with ServiceNow and Discovery technologies
Industry Certifications: ITIL V3, IAITAM Certifications (including: CHAMP, CSAM, or CITAM), PMP, Lean Six Sigma
Strong project management experience with small and large projects, in a cross-functional environment
Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority. Must be able to prioritize, delegate and foster the development of high performance teams to lead/support an environment driven by customer service and team work. Strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously. Ability to participate in resource planning processes based on defined organizational plans.

Expand your possibilities with KTSA through KTSAMÁS, where you can access:

Extended maternity, paternity, and adoption leaves
Above-market vacation benefits
Hybrid work model
Learning opportunities, training, and certification programs
Extended marriage leave and daycare support
Wellness and Employee Assistance Programs (EAP)
Comprehensive medical plan, life insurance, car insurance, and funeral assistance

Visit to learn more.

At KTSA, we celebrate and support everyone's individuality. We do not discriminate against any race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, or disability. We are supportive of helping you to achieve a balance between your home and work demands. We are happy to discuss specific requirements and our range of flexible working arrangements could be of interest. Please ask to find out more. We strongly state that we DO NOT require a certificate of non-pregnancy or HIV in order to participate in any of our processes.

Explore KTSA, we dare to be different

Home - KTSA

KTSA - KPMG Technology Services of Americas

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