Customer Service Representative - Tijuana

Solo para miembros registrados Tijuana, México

hace 1 mes

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JOB SUMMARY:

We are seeking a Customer Service Representative to handle order entry and resolution with precision and professionalism.
  • Responds promptly to inquiries providing accurate product and order information.
  • Resolve issues related to returns warranties general questions utilizing key systems such as CST M3 for order management Shopify for e commerce processing Hubspot CRM escalation handling.
Able effectively manage time review calendars daily weekly monthly prioritize tasks optimize schedules communicate professionally clearly verbal written communication proper grammar punctuation spelling articulate situational details writing excellent telephone etiquette confident persuasively customers proven written skills express complex situations accurately strong prioritizations skills assignments deadlines flexibility adapt address urgent tasks efficiently ability work independently basic computer keyboarding internet email typing Skills WPM exceptional attention detail critical thinking problem solving excel team player individual performer share best practices colleagues foster collaborative supportive environment
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