Validador/a de Cheques Salvo Buen Cobro - Ciudad de México - Citi
Descripción
The Ops Support Assistant 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.
Additionally, the Ops Support Assistant 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.
The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities:
- Assist unit manager by providing guidance to all levels of staff regarding processes and operating procedures
- Coordinate team efforts to ensure the efficiency of quality, timeliness, and general operation to maintain workflow of the department
- Evaluate equipment and staff resource allocation and help identify potential issues that may impact department workflow
- Interact with internal departments and external clients to resolve issues and concerns
- Monitor "In process," work to meet business and quality standards
- Assist in making decisions within established procedures that balance the needs of the employee, company, and customer
Qualifications:
- 13 years of relevant experience
- Experience with Learning Management Systems, Human Resource Systems and Learning and Development knowledge preferred
- Proficient computer skills
- Ability to adapt to new technology quickly and seamlessly
- Consistently demonstrates clear and concise written and verbal communication skills
Education:
- High School diploma or equivalent
Funciones
El proceso requiere que tenga un contexto general sobre la validacion de cheques SBC (Salvo buen cobro) y Citibanamex que permita que pueda realizar:
- Validaciones de medidas de seguridad de cheques Citibanamex y SBC
- Validaciones de firmas de clientes e instrucciones de manejo de cuenta
- Validacion de firmas de funcionarios que firman los cheques de caja y certificados
- Aplicacion de cargos por devolucion a las cuentas de clientes Citibanamex
Requisitos
Deseable revisión de documentación/ politicas
Disponibilidad para rolar dos turnos de trabajo/
Presencial de 8 am a 5 pm o 14 pm a 23 pm horas
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Job Family Group:
Operations - Core
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Job Family:
Operations Support
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Time Type:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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EEO is the Law Supplement.
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EEO Policy Statement.
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