Inside Sales Dental - Tijuana, México - Medical Departures Inc.

Medical Departures Inc.

Empresa verificada

Tijuana, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

BENEFITS:

SALARY: 800 USD - 1,200 USD (Base on experience)

COMMISSION: 5% for all revenue over base salary and no maximum limit (uncapped) BENEFITS 100% remote work, healthcare allowance, mobile & internet allowance, unlimited sick & vacation days, maternity/paternity

HIRING STATUS:
Contractor (Full Time), 2 months probation (60 days) remote work

About Us:

Medical Departures Inc.

is the world leader in finding and booking global doctors & dentists with a network of +6000 clinics/hospitals & +10,000 doctors/dentists in 29 different countries.

We are a fully remote company. The team is spread throughout Latin-America, Europe, Africa, and Asia.

With more than 50 team members, the team forms a well-linked network across a variety of locations, lifestyles, and backgrounds.

About the role:

RESPONSIBILITIES:

Coordinate appointment bookings between dental providers and patients in English and/or any other languages
Source new sales opportunities through inbound lead followup and coverage on all front lines (phone/chat/live chat/social media)
Recommend promotions that can help patients save money on their medical or dental treatment
Follow the suggested script provided to all Inside Sales Representatives in the Best Practice System (BPS) documentation and training
Collaborate with other Jr & Sr. inside sales team members to achieve company sales goals.
Meet and beat the sales quota (revenue, estimated gross booking value
EGBV), cancellation/no show rates, invoice rates) established per month, if sales quota is not met the contractor will be coached for improvement, if no improvement sales leads reduced and/or removed and if no material improvement seen contract terminated.

Inside Sales

Jr. Sales Agent will spend 40% on the on front line and 60% on prospect/patient follow up
Material call/WhatsApp follow up with each patient (pre|postVIP) with a +95% compliance rate to assure appointment attendance and sales targets
Daily tracking and monitoring of Sales funnel, conversions, and projections
Proactively identify systemic issues that need to be resolved to prevent future customer concerns
Respond swiftly and courteously to customer inquiries or complaints
Upgrade patients by recommending highervalue dental or medical treatments
Adjust sales presentation based on success/fail averages
Coordinate with other departments (Sales managers, Marketing department, Content Department, Supply department);
Record details of inquiries, comments, and complaints.
Log and track all leads through our CRM (Zoho).
Build a strong sales pipeline by following up on cold leads and referrals for future bookings.
Work within the agreed schedule. (Available to work on weekends if required)
Attend training and coaching sessions as required.

ADDITIONAL DUTIES AS REQUIRED

Attend regular team meetings
Weekend availability, according to shift schedule (5 days on, 2 days off)
Early/late availability, according to shift schedule
Preventing unsound or unethical business practices.
Submitting timely expense reports for reimbursements and completing other tasks and reports in accordance with Company policies and procedures.
Support the achievement of the Medical Departures Inc.'s sales and revenues objectives
Help build the world's largest global medical marketplace

JOB REQUIREMENTS:

23 years Sales experience.
2+ years Cold calling experience (Outbound call is must)
Fluent in English (verbal and written) *need2have
Experience meeting or beating sales targets
Proven experience being in the 'top tier' of sales performance at your previous employers
Fluent in Spanish/German/French/Arabic (verbal and written) *nice2have
Extensive technical experience with: MS Office (Outlook, Word, Excel, Teams Chat) or Google Business suite (Gmail, Calendar, Meet, Docs, Drive), CRM (Zoho, Zendesk, Salesforce, SugarCRM, Freshworks), phones (Twilio, RingCentral, Dialpad, CallTrackingMetrics, Tollfreeforwarding), chat (LiveChat, Olark,
Familiarity & knowledge of dental or medical procedures *nice2have
Excellent listening and writing skills
40+ WPM typing ability
Travel savvy international travel experience *nice2have
Experience tracking and maintaining a sales funnel through CRM (Zoho) and other tools.
Ability to work responsibly and productively from a remote homeoffice environment with good time management.
Weekend availability, according to shift schedule (5 days on, 2 days off)
Early/late availability, according to shift schedule

EQUIPMENT REQUIREMENT:

High speed internet & mobile connections
Reliable computer & mobile device with audio and video capabilities

Salary:
$1,306, $1,960,300.00 per month

Experience:

- sales agent: 2 years (required)
- cold calling: 2 years (required)

Language:

- english (required)