Backup Administrator - Celaya, México - CRH Talento en IT

CRH Talento en IT

Empresa verificada

Celaya, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Requirements:

Education and specific Training

Bachelor's degree preferred or equivalent experience.
10+ years related experience including at least 3 years of experience in project management and a minimum of 35 years' experience with backup and restore platforms
Backup and restore certification in any backup platform.
Strong selfmanagement, prioritization, organization, presentation, and facilitation skills. Demonstrated ability to effectively manage multiple tasks, competing priorities, and prepare detailed status reports for all work performed.
This position requires proactive, effective communication skills, and the ability to work collaboratively with both internal and external parties, crossfunctional business partners, team members, and leadership across the organization.
Moderate to advanced knowledge of Microsoft Excel, Word, Visio, and PowerPoint.
High ethical standards, integrity and professionalism

Technical Skills

Experience of 5 to 8 years.
Backup administration skills on Veeam, Veritas Netbackup, HP StoreOnce backup solutions.
Ability to understand the architectural complexities, implement and provide recommendations to improve, standardize and stabilize the environment.
Excellent troubleshooting skills
Diagnosis and Investigation of incidents
Participate at MIM (Major Incidents)
Regular case/ticket updates (in agreed intervals)
Communications with the customer during the Incident Management process
Escalation (Technical and Management) to Service Measures
Resolution & Service Recovery to Service Measures, including organising (equipment) faulty parts replacement
Closure to Service Measures
Excellent customer focus.