digital controllership analyst - San Pedro Garza García, México - CEMEX

Descripción

Job Description

Develop digital solutions and provide support to users of Controllership tools to ensure efficient, high-quality, and continuous processes.

Main Responsibilities

• Controllership tools' support.
• Develop digital solutions to enhance user satisfaction.
• Provide support over Controllership solutions.
• Comply with targets and plans for new solutions.
• Train new users.
• Comply with established Service Level Agreements (SLA).
• Maintain the configuration of Controllership tools.

Position Challenges

• Innovative thinking
• Use of Generative Artificial Intelligence
• Problem-solving skills to ensure that product or service issues are quickly addressed to ensure compliance of Controllership Month End Close due dates.
• Ensure high-level user satisfaction.

Qualifications

• Language Proficiency: Top-notch oral, written, and interpersonal abilities. (Spanish and English).
• Areas of expertise: experience in the use of GEN AI.
• Technical Skills required by role: accounting knowledge and advanced knowledge of Microsoft office solutions.
• Soft Skills: Multitasking with precision. Capacity to accept and utilize constructive criticism.

Internal/External Relations

INTERNAL:

• Users of Controllership solutions (Central and local users)
• Controllership departments
• P&IT (support and support delivery centers)

EXTERNAL:

• GES and P&IT outsourcing suppliers
• NEORIS and other technical consulting companies

CEMEX Diversity and Inclusion Statement

At CEMEX, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees.