- Performing service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.).
- Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures, and safety guidelines.
- Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions.
- Coordinating and executing specialist projects through planning, meeting milestones and regular reviews.
- Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future.
- Identifying opportunities to develop new service applications, equipment, and methods.
- Bachelor's degree in Automation, Electronic, Electromechanical Engineering or related field.
- 2-4 years of experience in technical service with drives and/or in control and automation.
- Experience working with measuring instruments.
- Knowledge of electricity and power electronics.
- Previous experience dealing directly with clients.
- Proficient with Microsoft Office tools.
- Availability to travel. Valid driver's license is desirable.
- Intermediate – advanced English level.
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Field Service Engineer for Drives - Ciudad Apodaca, N.L., México - ABB Schweiz AG
Descripción
Field Service Engineer for Drives Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
As a Service Engineer, you will execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service. In this role you will be responsible for providing routine maintenance and on-site or remote technical support. The position involves approximately 80% of days of travel, as you will be providing hands-on assistance at customer sites.
Your responsibilities
Your background
More about us
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website
Work model: hybrid #LI-hybrid
