Sr Success Guide - Ciudad de México, CDMX

Solo para miembros registrados Ciudad de México, CDMX

hace 5 días

Default job background
Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM where humans with agents drive customer success together The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI driving innovation and keeping Salesforces core values at the heart of it allReady to level-up your career at the company leading workforce transformation in the agentic era Youre in the right place Agentforce is the future of AI and you are the future of SalesforceThe role of a Success Guide is crucial in helping customers to grow value and improve adoption of Salesforce Success Guides provide proactive and reactive architecture product and industry expertise to enable customers to successfully adopt productsThey partner with key collaborators such as Success Managers Account Executivesand Supportto make our customers successfulResponsibilitiesProvide prescriptive recommendations best practicesand technical advice for improving adoptionDeliver 112 Expert Coaching Sessionsand AdHoc Success EngagementsBecome an expertin Service Cloudand related productsEngage with customers to gather analyze translate business requirements into actionable Salesforce solutions Deliver org health assessments using tools like Salesforce Optimizerand provide best practice recommendationsGenerate positive feedback from customers internal teamsleadershipCollaborate with architects developers administrators stakeholders design scalable secure highperformingsolutionsReview contribute code when needed troubleshoot resolve complex platform challengesLead interactive demos proofofconcepts collaborative solutionbuilding sessions accelerate feature cloudadoptionBuild co-develop solution componentswithcustomers ensure faster return onvalueAct as Subject Matter Expert SMEfor Service Cloud support internal enablement mentoring other Success GuidesPartner Guide Leadershipdesign deliver training programs build team skills maturityShow continued professional growth through certifications Trailhead learning staying currentwithSalesforceresearch qualificationsBenefitsComprehensive benefits package including well being reimbursement generous parental leave adoption assistance fertility benefits moreExposure executive thought leaders regular coaching leadershipVolunteer opportunities participation model giving back communityFor details visitUnleash Your PotentialWhen you join Salesforce youre limitless areas lifeOur benefits resources balance be bestTogether will bring power Agentforce organizations sizes deliver amazing experiencescustomers loveApply today shape future redefine possible yourself AIworldAccommodationsIf require assistance disability applying open positions submit request via Accommodations Request FormPosting StatementSalesforce equal opportunity employer maintains policy discrimination employees applicants employmentWhat does mean exactly It means that at Salesforce, believe equality allAnd believe can lead path equality part creating workplace inclusive free discriminationKnow rights: workplace discrimination illegalAny employee potential employee assessed merit competence qualifications – without regard race religion color national origin sex sexual orientation gender expression identity transgender status age disability veteran marital status political viewpoint other classifications protected lawThis policy applies current prospective employees matter where they are their Saleeforce employment journeyIt also applies recruiting hiring job assignment compensation promotion benefits training assessment performance discipline terminationeverything betweenRecruiting hiring promotion decisionsat Salesforcedo fair based meritSameworkflow<
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