Customer Relations Rep Iii - Silao, México - International Paper

    International Paper
    International Paper Silao, México

    hace 2 semanas

    Default job background
    Descripción

    SUMMARY
    Responsibility to communicate with customers, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing and shipping operations;
    has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries.KEY ACCOUNTABILITIES-
    Take customer orders either directly from customers or account managers.

    :

    -
    Place orders on a timely basis for purchases of materials and supplies to be used in production.

    :

    -
    Communicate with customers regarding issues such as order status, estimates and quotations, order changes and confirmations, as well as any complaints or questions.

    :

    -
    Process purchase orders, coordinate account credits, and maintain customer data.

    :

    -
    Work with production staff and utilize KIWI system to achieve on-time customer deliveries.-
    LAE or similar

    :

    -
    Experience working in a manufacturing environment

    :

    -
    Computer data-entry experience

    :

    -
    Experience in the corrugated box industry-
    Entry level through 5 years of customer relations experience.*PREFERRED COMPETENCIES
    - Customer Focus
    :
    • Action Oriented
      :
    • Integrity and Trust
      :
    • Perseverance
      :
    • Composure