Bilingual Tech Support - Azcapotzalco, México - Tech Mahindra
Descripción
_If you have experience working in a call center and you are done with the back-to-back, this is your opportunity.
Provide technical assistance through chat for a global communications technology company that delivers the promise of the digital world to millions of customers every day.
_OFFER*Payment according to worked hours. (RPH MXN$83)
14K monthly average before taxes deduction
All law benefits from the first day (IMSS, Infonavit, Christmas bonus etc.)
100% paid training since the first day
PM schedule for OPS from 1 pm to 10 pm
According to metrics, you can change it within the hoop.
WEEKENDS OFF
Private insurances (life, medical, dental & visual) All of them once you reach the 90 days in the company.
Bonus for referring friends
Great work environment
Immediate hiring
Growth opportunity
*
Requirements:
- Basic tech support knowledge: Difference between modem and router, basic troubleshooting for low internet speed, troubleshooting for cable TV encoders or cable boxes, bandwidth domain, how to locate the IP address of a computer, among others._
- It is essential that you have at least 1 year of experience in a bilingual call center (preferably in tech support).
- Advanced English level
- High School diploma or equivalent (bachillerato).
- Schedule availability between 7 am and 10 pm.
- Availability to work onsite (Azcapotzalco, CDMX)
- Customer service skills (how to be emphatic, how to deal with upset customers, express clearly)
Tipo de puesto:
Tiempo completo, Por tiempo indeterminado
Salario:
$14,000.00 al mes
Horario:
- Diurno
Prestaciones:
- Programa de referidos
- Seguro de gastos médicos mayores
- Seguro de la vista
- Seguro dental
- Seguro de vida
Educación:
- Bachillerato terminado (Obligatorio)
Experiência:
Tech Support: 1 año (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo:
Empleo presencial
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