Customer Support Specialist - Monterrey, México - HRO

HRO

Empresa verificada

Monterrey, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

We are looking for a dynamic
Customer Support Specialist, who has proven experience performing a wide variety of telephone service transactions and providing member service within the call center environment, to provide customer assistance.

About you:

You are a resource for identifying and resolving member service issues and enhancing the member experience by providing distinctive quality service.

Teamwork:

Your ability to foster and exchange creative ideas, to provide practical solutions to problems, will be used to promote innovation.

Language:
Bilingual (English and Spanish)

Qualifications:

High school diploma or GED (might be unfinished)
Excellent verbal and communication skills, B1H/B2 English proficiency
Basic PC keyboarding skills: basic Microsoft Office (Outlook, Word, Excel) experience required
Call Center Experience not needed but preferable, min 1year experience in Customer Service, 6 months experience in baking/finance tech industry
Schedule availability

Salary & Benefits:

Base salary up to $16,800
Up to $3,000 Performance Bonus

- $2,000 Training Bonus

2 Days off
Food coupons
Life medical insurance
Permanent placement position / Direct hire

Tipo de puesto:
Tiempo completo

Salario:
$16, $19,800.00 al mes

Horario:

Turno de 8 horas

Prestaciones:

Descuentos y precios preferenciales
Estacionamiento de la empresa
Programa de referidos
Seguro de vida
Vales de despensa

Tipos de compensaciones:

Bono de asistencia
Bono de puntualidad

Puede trasladarse/mudarse:

Monterrey, N

L:
Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)

Experiência:
Customer Service: 1 año (Obligatorio)
Call Center: 1 año (Deseable)

Idioma: