- Responsible for serving a portfolio of clients.
- Work with other departments (Sales, Customer service) to solve queries and continuous improvement.
- Participate in improvement projects.
- Organize in relation with Credit and Collection Supervisor actions to be undertaken: customer order release, credit note refund, legal procedures.
- Send reminders for unpaid invoices selecting the most appropriate and efficient mode (customers calls or emails)
- Check, set up, and update customers' accounts: research for financial and commercial information, check the financial health of the customers, credit limit requests, and follow-up according to Group's policies.
- Negotiate payment plans with specific clients to manage credit notes, when the process requires it.
- Fluent English
- Related experience in Credit and Collections or Finance.
- Intermediate Excel
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Credit & Collections Analyst - Toluca, México - Sealed Air Corporation
Descripción
SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient.
SEE strives to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. Our culture guides everything we do – how we partner with our customers and suppliers, attract and retain top talent, and create value for our stakeholders.
What does the Credit & Collections Analyst do?
As part of the Credit and Collections team, you will be in charge of following and managing a customer's portfolio for customers based in North America by taking into consideration the financial objectives of our company and our internal policies (finance, sales).
What are your responsibilities?
What are the skills that you need to have sucess?
