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- Outbound calls to process payments.
- Follow up on incidents from the time it is reported until successful closure document ticket status and follow up.
- Register all cases, inquiries and calls in tracking tool.
- Previous experience in Customer Service.
- Schedule availability to cover 24/7 process.
- Be a team player to with problem solving attitude.
- Are you able to work onsite? (Offices located at Hermanos Escobar 7651, Cd Jrz)
- Your salary range is between MXN daily basis?
Education: - High school or equivalent (required)
Language: - 85% of English (required)
Customer Service Agent - Juárez, México - Genpact
Descripción
Transformation happens here. Come, be a part of our exciting journey-
Responsibilities:_
Qualifications:_
Job Types:
Full-time, Permanent
Salary: $12, $14,000.00 per monthApplication Question(s):
Work Location:
Hybrid remote in 32424, Juárez, Chih.