Incident Manager

Solo para miembros registrados México

hace 5 días

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Job summary

Sustain Engineer/Incident Manager role in Mexico City requires 2-6 years experience with SQL coding, incident management and ticket management tools like Service Now/SFDC.

Responsibilities

  • Tech: SQL Queries - ITSM / ITIL - Familiar with any observability tools - Familiar with any cloud service - Experience with Automation or any process improvement format/framework (like shift left, continuous improvement or simply that has done optimization/improvement of processes)

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