Customer Support Specialist - Juárez, Juárez, Chih. - DearDoc

Descripción

Customer Support Specialist at DearDoc

We are seeking a talented and bilingual Customer Support Specialist to join our exceptional team. Our success is built on mutual growth, excellence, and a shared sense of accomplishment.

About the Role

• Bilingual proficiency in English and Spanish (written and oral)
• Proven remote troubleshooting experience across multiple channels (phone, email, chat, forums)

The ideal candidate will possess strong empathy skills for customer interactions as well as effective multitasking capabilities. They should be able to think dynamically and logically while maintaining a positive attitude under pressure.