- Prepare the deposit report for the entire population for the accounting department.
- Supervise accounts receivable balances and reserve deposits.
- Investigate and solve ChargeBack problems with clients who travel through the HIC portal.
- Handle and reconciliation of pending payments with JetPay and Roiback.
- Provide timely information to hotels about problems with the collection of reservations and possible fraudulent reservations.
- Bachelor ́s degree in hospitality, Accounting, Finance or Business degree
- At least 2 year of experience in account receivable or reservations department
- Accounting and Microsoft Office experience
- Fluent English and Spanish language skills, both written and spoken with clear communication skills
- Excellent conflict-resolution skills
- Vacations : The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands
- Resort Brand Management : management of 5-star and 4-star luxury resorts
- Destination Management Services : Best-in-class destination management services provided by Amstar DMC and Worldstar
- Loyalty Program : Exclusive loyalty program Unlimited Vacation Club
- Technology Solutions : Innovative technology solutions provider Trisept Solutions, connecting over 88,000 travel agents with leading travel suppliers.
Distribution Account Analyst - Cancún, México - Apple Leisure Group
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Description
At Apple Leisure Group, we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world.
Grow your career as a successful Distribution Account Analyst within Inclusive Collection . In this role, you will perform balance reconciliations in a timely manner and correctly follow up on discrepancies and to chargeback. You will provide timely information to hotels about problems with the collection of reservations and possible fraudulent reservations.
A successful Distribution Account Analyst will:
A successful Distribution Account Analyst will have:
About Apple Leisure Group
As North America's only vertically integrated travel, hospitality and leisure management group, Apple Leisure Group is an industry innovator that combines the expertise of many different brands. Our unique niche allows us the special opportunity to oversee every aspect of the travel experience, from the moment a guest books a trip to the time they return home. ALG consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across five segments, comprising:
To learn more about the Apple Leisure Group advantage, visit appleleisuregroup.
About Inclusive Collection
Inclusive Collection offers the luxury leisure market high quality Endless Privileges, UnlimitedLuxury and Unlimited-Fun vacations, where everything is included
Our Values
At ALG, we call our employees Colleagues, because we are more than just employees. We care for people so they can be at their best, we provide a world of understanding and care, and we deliver distinctive experiences for our guests. Our Values, by which we operate:
Empathy
• Integrity
• Respect
• Inclusion
• Experimentation
• Well Being
ALG's Commitment to Diversity & Inclusion
Living our purpose of caring for people so they can be their best means that we are committed to a workplace culture grounded in diversity and inclusion where Colleagues feel welcome and encouraged to fully participate in the organization. With the value of INCLUSION, we respect all the ways our Colleagues are individually unique and foster creativity and engagement in respectful environments.
Qualifications
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:Motivations
:Education
Experience
Licenses & Certifications