- Responsible for ensuring the quality of designated products in series production and acting as the primary point of contact for customer quality interactions.
- Proactively prevent faulty parts from reaching customers and handle customer complaints while identifying quality issues.
- Timely management of customer complaints in line with customer requirements through avenues like customer portals, 8D reports, and problem-solving documentation.
- Identifying quality and service issues, providing support to implement corrective actions, and verifying their effectiveness.
- Conducting risk analyses (FMEA) and taking corrective actions while ensuring their effectiveness.
- Preferably hold a Bachelor's degree in Mechanical, Electrical, Electronics, or Electromechanical Engineering.
- Minimum of 2 years of professional experience in the Automotive Industry.
- Proficiency in Advanced English.
- Experience in PPAP process, Quality launch process, and dealing with customers such as VW and FORD.
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Quality Specialist - San José Iturbide, México - HELLA
Descripción
Quality Specialist (QPC)
Location: San Jose, Mexico
FORVIA HELLA is a well-known international automotive supplier and in partnership with Faurecia forms the FORVIA Group, one of the top automotive technology providers globally. With a workforce of 157,000 employees worldwide, we specialize in high-performance lighting technology, automotive electronics, spare parts, workshop services, and special vehicle manufacturing through our Business Group Lifecycle Solutions. Operating in over 125 locations with approximately 37,500 employees, we achieved adjusted sales of €8.1 billion in the fiscal year 2023.
YOUR TASKS
YOUR QUALIFICATIONS
If you do not meet all the requirements, we still encourage you to apply as we highly value the continuous growth and development of our employees, offering a wide range of opportunities within our company.
FORVIA HELLA prides itself on its diverse workforce. Inclusion and diversity are integral parts of our company culture. We are constantly seeking new team members and encourage applications from individuals of all backgrounds, irrespective of ethnicity, age, religion, gender, disability, sexual orientation, or identity.
