Director Servicio a Cliente - Miguel Hidalgo, México - Nex
Descripción
Vacante para la empresa Nex en Miguel Hidalgo, Ciudad de México:
Directora de servicio al cliente:
Customer Experience, Americas is responsible for building and managing the Customer
Experience Team based in Mexico City.
He/she will help build the Customer Experience Team whic will support all the Americas Order Intake, Preferred and Regular customers.
Manager, Customer Experience, Americas provides professional knowledge of building customerservice and customer experience teams which support all countries in the Americas.
Customer Experience, Americas is responsible for an optimum level of customer service in his/her respective area and in alignment with other geographical sales areas in the Americas.
Manager, Customer Experience, Americas is responsible for yearly target setting and development discussions carried out with the Customer Service Team Leaders and Customer Experience Managers according to the Personal Performance Review process.
Responsibilities / Main Tasks
- Build and collaborate on a team structure in Mexico City that will support all Customer
- Leading and supporting the proactive activities of the teams
Nível de educación deseada:
Superior - titulado
Nível de experiência deseada:
Nível Experto
Función departamental:
Atención al cliente
Industria:
Productos Químicos
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