Technical Support Engineer - Ciudad de México - Growatt New Energy

Descripción

work location:
Mexico city (on-site)

Job responsibilities:
(1) Responsible for the product service and technical support in Mexico.

(2) Regular aftersales consulations and technical support.

(4) Field services including onsite inspection & repair, inverter swap & fitting, inverter maintenace and customer visits.

(5) Collect product failures, output feedback of major quality issues, coordinate with staff in HQ to improve product quality.

(6) Work reports, troubleshooting documentation and comply with compan

Requirement


work location:
Mexico city (on-site)
(2) Strong independent learning ability, analytical ability and problem solving skills, good at handling customer relations.

(3) Active, conscientious, strong responsibility feeling in working. Good communication ability & team working. Well in task planning & target hitting.

(4) Adaptable to frequent business trips, hard-working, able to work under high pressue, willing to contribute to the company.

(5) Skilled in computing and Microsoft office software.


Ability to commute/relocate:

• Ciudad de México: Reliably commute or planning to relocate before starting work (required)