Analista de Información y Documentación - Ciudad de México - Citi

Citi

Empresa verificada

Ciudad de México

hace 4 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

The DB Marketing Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

Independently supports the implementation of database marketing programs. Leads small projects from implementation to completion.
Identifies project objectives according to business specifications.
Develops and monitors project task plans and timelines to manage execution steps of programs.
Partners with the business to develop segmentation execution reports.
Uses discretionary judgment when providing process change recommendations to management and other team members.
Collaborates with peers and business partners in: selection strategy development, operating procedures development, audit and business reporting, change management and issue resolution.
Uses business and technical knowledge to ensure that process flow improvements and strategies comply with business requirements and security guidelines.

Qualifications:

02 years relevant experience

Education:

Bachelor's/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Funciones:

El Analista de Información trabaja dentro del equipo de campañas dentro de actividades administrativas:; configuraciones, toda la gestión de documentación de campañas de crédito de clientes en la plataforma eclipse (se tiene una capacitación especifica para el uso de la herramienta) configuración en controles, flujos, monitoreo, diseño de los sharepoints, manejan buzones para seguimiento a las campañas.

Experiência y requisitos:
Experiência de +2 años en funciones enfocadas a atención o servicio al cliente (Deseable sector bancario)

Cocimiento de Excel, Power Point, etc

Eclipse (Deseable no indispensable-se capacita en la plataforma)

Analisis de información

Autodirigido

Organizado

Trato con cliente

Saber gestionar peticiones y trabajo bajo presión

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Job Family Group:

Marketing

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Job Family:

Database Marketing & Analytics

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Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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