Customer Service - Tijuana, México - North American Production Sharing
Descripción
Job description
Everyone loves t-shirts, and we're in the business of bringing creative, custom t-shirts to life. We are fastest custom apparel company in the industry, and we are recruiting the best and brightest to join our fast paced, high energy team
Responsibilities:
- Help both casual and tech savvy customers in navigating our website, creating and modifying custom designs, and assisting with accurate order processing.
- Create competitive, custom quotes for customer order requests.
- Act as point of contact between our customers and the company's individual departments, ensuring customer satisfaction and timely delivery.
- Complete time sensitive customer followups to ensure fulfillment of potential sales and customer service needs.
To thrive in this role, you'll need to be a quick learner, a confident salesperson, and an empathetic customer service agent with a love for our fast and creative spirit.
Job Requirements:
- True Computer Proficiency you're a rockstar using a computer and navigating between systems
- Bilingual
- English with 8090%+ Proficiency.
- High attention to detail, organization, and multi tasking skills.
- Ability to problem solve and think outside the box.
- Associates Degree or higher.
- Previous experience with custom manufacturing is preferred, but not required.
- Knowledge of Salesforce or CRM experience a plus.
- Inside sales experience a plus.
_Availability To work on Monday to Friday from 9am to 7pm_
**_This is a full-time on-site job located in Hacienda del Colorado, 22220 Tijuana, B.C. (Near Chevron Stadium home of Toros de Tijuana)_
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