Strategic Content Specialist - Monterrey, México - AutoZone
Descripción
Job Title:
Strategic Content Specialist
Position Purpose
Primary Accountabilities
- The Strategic Content Specialist is accountable to ensure all catalog data is loaded according to existing process including validation, integrity, quality and best practices.
- Follows up on specific cataloging special requests until their completion (tests, ad hoc catalog customization) to ensure they are valid and done according to defined criteria.
- Analyzes coverage impact from catalog and content updates and creates recommendations to improve customer experience instore and on line.
- Participate and presents workshops to vendors and Merchandising teams, to ensure alignment of expectations and requirements within the catalog.
- Manages Merchandising teams and vendor relationships to include validations, distribution, and time frames of vendor content requirements to ensure catalog integrity.
- Searches for opportunities to improve the current paradigms in cataloging through data analysis and research, in order to solve specific issues on each line (undamaged returns, ambiguous content, etc).
- Proactively works with CMs searching for ways to improve catalog efficiency, eliminate duplicate catalogs and follow up accordingly to AZ Mexico priorities.
- Review the categories KPI's and investigate the reasons of the oportunities on the diferents reports that we have.
Education & Experience
Level of Formal Education:
A Bachelor's degree (BA, BS) or equivalent.
Area of Study:
Engineering, Finance or Accounting.
Years of Experience:
Three to five years.
Type of Experience:
Direct experience working with vendors and third party catalog providers, including working knowledge of aftermarket industry standards: ACES and PIES.
Special Certifications or Techicals Skills:
ASE P2 certification is a plus.
Other/Preferred:
English fully bilingual (High proficiency on writing, speaking, listening, and reading equivalent to +550 points of Toefl Score). Strong interpersonal and communication skills to develop partnerships, capable to interact at all levels of the company
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