Insurance Specialist - Miguel Hidalgo, México - Von Talent
Descripción
Insurance Specialist
Key Areas of Responsibility
Inputs data and creates spreadsheets showing the progress of the staff's efforts to collect debts
Speaks with individuals who wish to speak with a supervisor
Approves and allows settlement and payment options
Supervises and coordinates activities of employees engaged in collecting overdue payments for charge accounts, credit card accounts, or loans from customers of banks, loan companies, department stores, oil companies, or other credit-card-issuing companies
Reviews delinquent account records to determine which customers must be contacted for collection of overdue accounts
Organizes collection workload based on the degree and amount of delinquency and assigns accounts to employees for collection
Monitoring delinquent accounts to identify potential collections opportunities, including delinquent accounts that may be eligible for liquidation
Reviewing accounts receivable records to identify delinquent accounts or accounts with high risk of delinquency
Coordinating with lawyers to collect on delinquent accounts that have been taken to court
Evaluating the effectiveness of collection methods used by the company to ensure that they are efficient and effective
Qualification Requirements
- 4 years of call center customer care experience, preferably in a technical environment.
Basic Excel skills required.
Handling a group of minimum 8 persons and in expansion.
Bilingual skills desirable,
Sueldo: 14mil - 16mil
Prestaciones de Ley
Bonos
Horario:
Lunes a Sabado
8am - 5pm
Zona Polanco
Tipo de puesto:
Tiempo completo
Salario:
$16,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Opción a contrato indefinido
Tipos de compensaciones:
- Bono de productividad
- Bono mensual
Experiência:
- Atención al cliente: 1 año (Deseable)
Idioma:
- Inglés avanzado (Deseable)
Lugar de trabajo:
In person
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