Soporte Cat - Tlahuac, México - PPG Industries

PPG Industries

Empresa verificada

Tlahuac, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

You will report to Supervisor CAT, you can work home and office #LI-Hibryd based on our office in State of Mexico.

Key Responsibilities

Support to stores problems POS remote and telephone
POS user training and telephone advice
Call control and coordination of problem solutions to PPG Comex
Technical skills to support user requests independently with standard tools if available.
Communicate with IT specialists' areas alike to ensure customer and service level standards are met.
Document problems reported by customers.

Qualifications

At least 2 years of experience in a remote customer support role
Priorize and complete tasks.
Excellent troubleshooting and coupled.
Experience with Windows 10 or higher
Knowledge of POS system
Operate communication equipment, networks and peripherals.
Participate in or potentially teams
Time availability

This job posting may have multiple locations listed. You may work remotely and not be offered to relocate.

About us:

PPG:
WE PROTECT AND BEAUTIFY THE WORLD

The PPG
Every day at

PPG:

We partner with customers to create mutual value.

We are "One PPG" to the world.

We trust our people every day, in every way.

We make it happen.

We do better today than yesterday - everyday.
Benefits will be discussed with you by your recruiter during the hiring process.

You will report to Supervisor CAT, you can work home and office #LI-Hibryd based on our office in State of Mexico.

Key Responsibilities

Support to stores problems POS remote and telephone
POS user training and telephone advice
Call control and coordination of problem solutions to PPG Comex
Technical skills to support user requests independently with standard tools if available.
Communicate with IT specialists' areas alike to ensure customer and service level standards are met.
Document problems reported by customers.

Qualifications