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  • Call Center Solutions Consultant - Guadalajara - Ventes Recruiting

    Ventes Recruiting
    Ventes Recruiting Guadalajara

    hace 1 semana

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    De jornada completa
    Descripción

    Job Description

    This role is Remote, based in Guadalajara, with potential Onsite Visits with a major client and some travel across LATAM.

    We are seeking a skilled and client-focused Solutions Consultant to serve as the bridge between our sales, product, and technical teams. This professional will work closely with clients to understand their business needs and recommend tailored solutions.

    Key Responsibilities:

    • Analyze client business processes and provide strategic recommendations for technology solutions.
    • Design and propose tailored solutions that align with client goals and technical environments.
    • Act as a trusted advisor to clients during pre-sales and early implementation phases.
    • Create technical documentation, proposals, and presentations for internal and external stakeholders.
    • Coordinate with product and engineering teams to ensure feasibility and alignment of proposed solutions.
    • Provide training and support to clients during onboarding and deployment.

    Qualifications:

    • Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
    • 3+ years of experience in a client-facing solutions, pre-sales, or technical consulting role.
    • Strong understanding of software platforms, cloud technologies, or enterprise systems.
    • Excellent communication, presentation, and interpersonal skills.
    • Ability to translate complex technical concepts into clear business terms.

    Preferred Skills:

    • Familiarity with APIs, integrations, and data migration processes.
    • Project management experience or certification (e.g., PMP, Scrum) is a plus.

    Work Environment

    This role involves working remotely from Guadalajara, Mexico, with occasional onsite visits to a major client and travel across Latin America.


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