- We operate more than 100 establishments across 35 destinations in 13 countries worldwide, all in prime beachfront locations.
- We are a family of over 35,000 people representing 95 nationalities, sharing the same core values: Responsibility, Transparency, Humility, Passion, and Creativity.
- We work to create a place to thrive: we care for the people who belong to the Iberostar family, fostering their growth, ensuring their well-being, and promoting equity as the foundation of our decisions.
- Our Iberostar Wave of Change movement is the roadmap that drives our purpose to lead a model of responsible tourism.
- Strategy & Implementation: Coordinate and supervise the planning and administrative execution of global NbS projects (e.g., erosion control, reforestation, green infrastructure). Assist with coordinating workshops, training, and knowledge-sharing sessions related to NbS.
- Cross-Functional Integration: Partner with Operations, Construction, Engineering, and Climate Action teams to embed NbS into property-level action plans.
- Technical Oversight: Review technical reports, risk assessments, and monitoring outputs to ensure compliance with internal and scientific standards.
- Data & Reporting: Manage internal databases (risk registers, baseline assessments) and contribute to ESG, TNFD, and CSRD reporting.
- Team Leadership: Supervise four NbS Coordinators, managing their technical workflows, day-to-day operations, and professional development.
- External Management: Oversee consultants and external partners, ensuring project timelines and quality benchmarks are met.
- Education: University degree in Environmental Science, Ecology, Natural Resource Management, or a related field.
- Experience: 5+ years in environmental management, ecological risk assessment, or climate adaptation (preferably in tourism or coastal environments).
- Technical Expertise: Proven experience in global NbS project implementation, ecological risk assessment, and biodiversity accounting. Solid understanding of Nature-Based Solutions principles and applications, particularly in relation to climate and ecological risk reduction.
- Budgeting: Experience with budgeting and expense reporting
- Leadership: Demonstrated experience in personnel supervision, coordinating teams, and managing multidisciplinary project timelines.
- Data Skills: Proficiency in data analysis (quantitative/qualitative); experience with spatial data, ecosystem services modeling, or ecosystem modeling is highly desirable.
- Tools: High proficiency in Excel/Office; experience with statistical software (R, SPSS, or MATLAB). High proficiency with Google Workspace is a plus.
- Communication: Analytical thinker with the ability to translate complex scientific data into actionable insights for non-technical audiences.
- Mission-Driven: Deep passion and commitment to nature, biodiversity conservation, and sustainable tourism and practical implementation of NbS, and continuous professional learning.
- Adaptability: Availability to travel regularly and work flexible hours, including fieldwork when needed
- Languages: Fluency in Spanish and English (French or Arabic is a plus).
- Certifications: Valid driving license and Advanced Rescue Diver certification
- Permanent contract, full-time.
- Variety of opportunities and projects that will allow you to develop your potential and grow professionally every day.
- Work in an inspiring environment that is committed to people, values and a responsible tourism model.
- You will be part of our Iberostar Vitality community, with access to a multitude of wellness activities.
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Bilingual Customer Service Representative (100 Home Office)
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Head of Nature Based Solutions - Quintana Roo - Iberostar Hotels & Resorts
Descripción
At Iberostar Group we are looking for a Head of Nature Based Solutions. But before knowing more about the position, we think it's important that you learn a little about us:
We are a 100% family-owned company with 70 years of experience in the tourism sector. Today, we welcome millions of travelers with the promise of creating happy holidays and memorable experiences, offering a value proposition built on quality and the excellence of both the customer and employee experience.
If this sounds interesting to you... maybe this is your place
At Iberostar, we believe tourism is a regenerative force for the people and the planet. We lead with purpose through our sustainability movement, Wave of Change ,and are committed to becoming Nature Positive by avoiding biodiversity loss and enhancing the natural ecosystems in and around our operations. This role supports our ambition to transform the hospitality sector by integrating biodiversity, nature, and sustainability into the very fabric of our resorts, from gardens to coastlines.
If you're passionate about nature, innovation, and driving positive change, we want you on our team.
Work Location: This position can be based in Spain, the Caribbean (Jamaica, Mexico, Dominican Republic, or Aruba), or East Coast of the United States
Mission
The Head of Nature-Based Solutions (NbS) is responsible for the coordination, supervision, and implementation of nature-based initiatives globally in response to Iberostar's needs for risk identification and reduction.
This position works closely with the Department of Climate Action and other internal teams to identify and mitigate atmospheric and environmental risks that can be addressed through nature. It ensures that ecosystem-based approaches are scientifically grounded, well-documented, effectively implemented, and consistently reported on across projects. Furthermore, the position will manage technical workflows, support field teams, ensure data integrity and oversee a team of four NbS Coordinators.
Reporting to the Director of Nature, you will bridge the gap between scientific theory and operational reality, ensuring all ecosystem-based approaches are data-driven, effectively documented, and consistently reported.
You'll join a multidisciplinary team dedicated to sustainability, innovation, and science-backed decision-making.
What will your day-to-day work be like?
As Head of Nature-based Solutions, your main responsibilities will include:
Who is the ideal person for this job?
Our Proposal for you
We offer you the opportunity to be part of a great company in a constant sustainable growth and develop your career with us and enjoy:
What are you waiting for to join our team? We are looking forward to meeting you #WeAreIberostar
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