Infrastructure Analyst - Ciudad de México - Citi

Citi

Empresa verificada

Ciudad de México

hace 4 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

qThis is an infrastructure position within the Site Management discipline.

Career path includes advancement to management position within the Site Management structure and/or access to management position within other technical support areas, systems development, or team leadership.

The Americas Data Center environment is a fast-paced, demanding environment that requires a specialist to successfully multi-task BAU, technical request, and repair activities.

Key Responsabilites:

Installing/deinstalling/relocating all distributed systems, network and all Data Center hardware. (servers, enclosures, standalone, routers, switches, encryptors, firewalls, etc.)
Installing/extending/relocating all carrier circuits to the network hardware.
Installing/deinstalling/relocating all patch panels and cabling for systems and network hardware, using structuring cabling. This activity is executed with excellent quality and with previous site surveys and measurements; additionally, labeling is performed for each single fiber or copper, using plastic pallets and standard labels. Fibers and Copper Trunks, are also installed.
Assist with any on site validation for hardware, network, names, or ports, with an approved ticket.
Managing network ports and assist with all consumable capacities. (cables, labels, rail kits, Trks, patch panels, etc.).
Maintaining the integrity of the data center facilities, systems, and communications environments through general housekeeping practices, walkthroughs, and best operations practices.
Classify, clean, control, and have everything in order inside our Burn In Room and Component Room.
Provide handson, break/fix level 2 support for the data center systems and communications environments on a 7x24 basis.
Answer and validate all incoming calls to our hotline for Data Center Access and breakfix reports.
Once planed change controls are validated, assist to open the Data Center service door to allow Vendors or technical support access.
Review, analyze, validate and flow Trellis tracks for all devices installed at the Data Center.
Actively participates on all conference calls for new projects and initiatives.
Assign rack location for new Carrier devices at Telco Rooms.
When requested, with an approved change control, execute cabling test with Fluke Network devices.
Ensuring compliance with data center standards, policies, and processes for all nonDCSD sponsored changes.
Manage CTIapproved third party vendors in support of local business service commitments and to assure adherence to Corporate and CTI standards.
Provide clear and detailed turnover to next shift workers for continuity.
Reviewing current day scratch list.
When required, prepare manual move lists.
Replacing any damaged media with approved tickets.
Performing daily tape ejects to increase current day processing capacity.
Monitoring of tape related console messages, working with the global command center and the onsite hardware teams, responding when necessary.
Responding to automated trouble tickets and assist performing level 1, 2, and 3 break/fix activity for trouble related hardware and software.
Managing all physical and electronic vaulting activity, Vertices.
Prepare transfer documentation for media transfers.
Understand the ETM/CTR process and prepare appropriate documentation.
Creating, maintaining, and distributing offsite vendor slot capacity metrics.
Responsible in following best practices and processes in degaussing and wiping of all harddrives.
Performs random audit checks and sampling.
Remain current with all global procedures and provide input when appropriate.
Participates in projects relating to tape/media.
Modify retentions of different environments Production or UAT (Unisys, Tandem) with an approved ticket.
Process of Relabels tapes for the infrastructure Netbackup when it is requested with an approved CHG ticket.
Assisting in supporting all reconciliation and QA efforts including: Trellis, Vertices, and Harddrive inventory levels.
Daily coordination of endtoend management of all inventory requests including installs, deinstalls and redeployed equipment with the team
Ensure accurate and concise documentation is maintained at all times
Ensure all equipment is properly labeled, bar coded and received in the systems within established SLO's
Maintain asset management policies and procedures throughout device lifecycle
Perform inventory audits on a weekly basis to ensure adequate consumables are available for use and place order requirements for purchasing replacement stock
Responsible for all shipping, receiving and tracking of all incoming or outgoing equipment
Assist in the coordination of project related activities outside of Business as Usual (BAU) activities
Ability to lift 50 pounds
Participates in physical reconciliation efforts