Bilingual Law Firm Receptionist - Mexico - Staff Outsource Solutions

    Staff Outsource Solutions
    Staff Outsource Solutions Mexico

    hace 2 días

    Descripción

    This is a remote position.

    We are looking for a Bilingual Remote Law Firm Receptionist to be the first point of contact for potential clients. The ideal candidate is professional, empathetic, and detail-oriented, with the ability to communicate fluently in Spanish and English.

    If you thrive in a structured, fast-paced environment and take pride in delivering excellent client service, we'd love to hear from you.

    Key Responsibilities:
    • Answer and route incoming calls
    • Conduct client intake calls and gather preliminary information
    • Respond to inquiries via phone and email promptly and professionally
    • Schedule and manage appointments and attorney calendars
    • Maintain accurate records in the firm's CRM or case management system
    • Provide administrative support to attorneys and staff
    • Handle all communications with discretion and confidentiality

    Requirements

    Qualifications:

    • Fluent in English and Spanish (spoken and written) – required
    • Clear, professional speaking voice with a neutral and easily understood English accent
    • Previous experience as a receptionist, virtual assistant, or administrative professional preferred
    • Legal or law firm experience is a plus, but not required
    • Strong organizational and multitasking skills
    • Comfortable using CRM systems, Microsoft Office, Google Workspace, and Law Firm platforms
    • Able to work independently in a remote setting
    • Reliable high-speed internet and a quiet, professional workspace


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