Software Implementation and Training Coordinator - Merida, México - BillboardPlanet LLC.

Descripción

• Member of Operations Department
• Mid-Level Engineer in Computer Science, Systems, Computer Science Student
• Office in Merida, Mexico or Remote

• MEX 25,000 Pesos/Month
• Competency in ENGLISH is mandatory.

• Responsible for the onboarding, training and support of the OutofHouse software platform for operators and agencies.

• Meeting with clients following the sale of software packages to collect data and other information required to customize software systems.
• Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of customized software systems.
• Communicating with clients throughout the software customization process to obtain feedback and approval.
• Customizing software systems based on clients' individual needs and specifications.
• Educating clients on how to use purchased software systems and customized system features.
• Creating a specialized document for each client, detailing all customizations made.
• Installing customized software systems and all necessary components.
• Ensuring that the project team is aware of key deliverables and project milestones.
• Providing cost and time estimates to clients who require additional customizations to be done.

• Bachelor's degree in computer science, engineering, computer information science, information technology, or a related field.
• Proven experience working as an Implementation Specialist.
• Sound technical knowledge.
• The ability to multitask effectively.
• The ability to work independently and as part of a team.
• Strong analytical and problemsolving skills.
• Excellent organizational and time management skills.
• Exceptional communication and customer service skills.
• Detailoriented.

• Immediate

• 97134, Mérida, Yucatan: Reliably commute or planning to relocate before starting work (required)

• English (required)