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- Perform imaging of laptops and setup of new devices, including laptops, iPads, tablets, and phones.
- Manage remote device/mobile device management using Manage Engine MDM.
- Work with Active Directory for user management and access control (as needed).
- Handle password resets and account management tasks.
- Conduct printer troubleshooting to ensure seamless operation.
- Proven experience in a help desk or technical support role, preferably in a remote environment.
- Proficiency in Microsoft Office suite and experience with Apple devices.
- Familiarity with remote device/mobile device management tools, preferably Manage Engine MDM.
- Strong troubleshooting skills and the ability to effectively diagnose and resolve technical issues.
- Experience in setting up and imaging laptops and other devices.
- Knowledge of Active Directory and basic network concepts is a plus.
- Excellent communication skills and a customer-oriented mindset.
- Ability to work independently and collaboratively in a remote team environment.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are advantageous but not required.
Remote Help Desk Support Specialist - Mexicali - Sysazzle Servicios Mexico S De Rl De Cv

hace 4 semanas

Descripción
Job Title: Remote Help Desk Support Specialist
We are seeking a highly motivated and skilled professional to provide efficient and effective technical assistance to our clients, resolving issues related to Microsoft Office, Apple devices, laptops, tablets, and more.
Responsibilities:
Requirements:
Salary Range: $12,000.00 - $16,000.00 per month
Education:
High school or equivalent (required)
Language:
English (required)
Work Location:
Remote/On the road
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IT Site Support Specialist II
Advanced Energy Management Limited- Mexicali
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IT Site Support Specialist II
Advanced Energy- Mexicali
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Sales Support Specialist
Buscojobs México- Mexicali
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It Customer Support Specialist
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It Site Support Specialist Ii
Advanced Energy Industries, Inc.- Mexicali
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Manager, Compliance
Skyworks Solutions, Inc.- Mexicali
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Trimble- Mexicali
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Quality Inspector
Envista Holdings- Mexicali
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Sr Proj Mgmt Specialist
Honeywell- Mexicali
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Sr Proj Mgmt Specialist
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Talent Management And Recruiting Specialist Spectra
Amphenol Tcs De México, S.A. De C.V.- Mexicali
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Core Specialist-1St Shift-On Site
Collins Aerospace.- Mexicali
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Sr Design Engineer
Collins Aerospace.- Mexicali
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Supplier Program Specialist
Buscojobs México- Mexicali
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Communications Specialist
Skyworks- Mexicali
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Document Management Associate
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End User It Analyst
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Human Resources
Placas Termodinamicas S De Rl De Cv - Triumph Mexicali- Mexicali
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