- Support Incidents by providing qualified solutions by following targeted SLA
- Support Problems by taking tasks and good coordination with team members by following targeted SLA
- Communicate with end users to understand actual needs and propose solutions
- Sharing knowledge with other team members
- SAP customization in cooperation with Design team
- Provide UAT for the OneERP Program and Post go-live Support of existing platforms and modules
- Specify and document changes and updates to existing developments with minor supervision
- Guide and mentor other consultants when necessary
- Work cross-functionally in collaboration with other team members
- Service mindset with operation excellence
- Fluent in both written and spoken English.
- Flexibility to deal with complex situations.
- Motivated and proactive, team player
- Ability to assess and prioritize based on business impact and urgency.
- Good Communications skills and able to work with diverse stakeholders in global environment.
- Good coordination skills
- Proficient in the use of Microsoft Office 365
- General understanding of IT processes/concepts
- General knowledge of ITIL process
- General knowledge of the SAP S/4HANA environment and understanding of the integration with other systems
- General understanding of the relationship and interfaces between other modules and your own
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SAP EWM Consultant - Monterrey, México - Danfoss
Descripción
Job Responsibilities
Responsibilities for this position include, but are not limited to, the following.
Background & Skills
At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.
The ideal candidate possesses these skills.