Customer Services Rep - Tijuana, México - North American Production Sharing de México S.A. de C.V.

Rodrigo Fernández

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee


Descripción

Customer service rep not a call center
Everyone loves t-shirts, and we're in the business of bringing creative, custom t-shirts to life. We are fastest custom apparel company in the industry, and we are recruiting the best and brightest to join our fast paced, high energy team


Responsibilities:


  • Help both casual and tech savvy customers in navigating our website, creating and modifying custom designs, and assisting with accurate order processing.
  • Create competitive, custom quotes for customer order requests.
  • Act as point of contact between our customers and the company's individual departments, ensuring customer satisfaction and timely delivery.
  • Complete time sensitive customer followups to ensure fulfillment of potential sales and customer service needs.


To thrive in this role, you'll need to be a quick learner, a confident salesperson, and an empathetic customer service agent with a love for our fast and creative spirit.

If this sounds like you, we'd love to chat. Be sure to tell us about your favorite t-shirt when you apply


Job Requirements:


  • True Computer Proficiency you're a rockstar using a computer and navigating between systems


  • Bilingual

  • English with 8090%+ Proficiency.
  • High attention to detail, organization, and multi tasking skills.
  • Ability to problem solve and think outside the box.
  • Associates Degree or higher.
  • Previous experience with custom manufacturing is preferred, but not required.
  • Knowledge of Salesforce or CRM experience a plus.
  • Inside sales experience a plus.

This is a full-time on-site job located in Hacienda del Colorado, 22220 Tijuana, B.C. (Near Chevron Stadium home of Toros de Tijuana)

Tipo de puesto:
Tiempo completo


Salario:
$1.00 - $2.00 al mes


Horario:

  • Diurno

Prestaciones:

  • Vales de despensa

Tipos de compensaciones:

  • Bono anual
  • Bono de asistencia
  • Bono de puntualidad

Educación:

  • Bachillerato trunco o en curso (Deseable)

Experiência:

  • Atención al cliente: 2 años (Obligatorio)

Idioma:

  • Inglés (Obligatorio)

Lugar de trabajo:
Empleo presencial

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