Hotel Manager Multiple Properties in Texas - Monterrey, México - Esperanto Developments

Descripción

Mission Statement

Esperanto Developments is a dynamic hospitality management company which brings success to all its stakeholders. We achieve this with a diverse and talented team by exceeding expectations of guests, associates and owners. We bridge the gap between risk and reward providing tools and confidence to take on bigger and bolder opportunities. We pride ourselves on building strong partnerships never losing sight that profitability begins with people and relationships.

Vision Statement

Esperanto Developments Vision is to be recognized as an innovative market leader changing the hospitality industry. We lead on a path to meaningful growth and make a positive impact in the lives of all. Esperanto Development LLC.

is a leading hotel management company with a premier track record of maximizing profitability and improving asset values for hotel owners.

From hotel operations and property management to electronic distribution and interactive marketing, Esperanto Development achieves superior operating results through its strong commitment to guests, associates and owners.

Job Description:

Esperanto Developments is currently seeking a creative, passionate, and experienced Hotel Manager with Food and Beverage Management Experience.
Esperanto Developments is prepared to assist the chosen applicant in obtaining a work visa, if necessary.

Applicants should be able to achieve maximum profitability while developing the best of the best to provide exceptional service and ensure a memorable guest experience with an eye on operational excellence.

Required Education:


A Bachelor's (Baccalaureate) degree in hotel management or restaurant management; or,

A Licenciatura Degree in hotel management or restaurant management; or,

A Post-Secondary Diploma or Certificate in hotel management or restaurant management, plus three years' experience as a hotel general management or hotel restaurant manager.

Required Skills and Requisites:

• Must be able to favorably represent Hotel to the guests and the community. Operational knowledge of all phases of the hotel; special knowledge of budget and accounting; sales procedure, proper selection, development, and motivation of personnel skills.

• Materials and Products

• Directly or indirectly responsible for all products, inventory, and consumable items used in the Inn and the proper preparation and use consistent with the Inn's cost objectives.
• Equipment-Direct and indirect responsibility for all hotel equipment, building, and furnishings.
• Money
• Directly and indirectly responsible for all revenues and accounts receivable & enforcement of cash handling procedures.
• Impeccable standards and service expectations. Ability to translate expectations positively to the hotel team.
• Leadership qualities. Skilled at building a cohesive team and facilitating goal accomplishment by aligning individual and team actions with strategies and plans to drive business results. Requires the ability to inspire confidence and gain the respect of the hotel team, industry partners, competitors, and owners.
• Excellent communication skills. Ability to convey information and ideas through a variety of media; engaging the audience and helping them understand and retain the message. Skilled at establishing effective relationships with customers and internal partners; promoting openness, trust, and confidence in one's intentions. Requires effective reading, writing, and oral comprehension.
• Ability to proactively foresee and respond to a diverse, changing environment.
• Ability to effectively partner with internal business alliances to ensure a cohesive and productive culture.

Responsibilities and Duties:

• Oversees all lodging operations at the hotel property.
• Answers inquiries pertaining to hotel policies and services and resolves guests' complaints when necessary.
• Budget Management
• Participates in financial activities, such us the setting of room rates, the establishment and developing of operating budgets, and the allocation of funds to departments. Monitors the revenue activity of the hotel.
• Manages and Inspects the Maintenance of Quality Standards for proper guestroom cleanliness, function room set up and public room setups; maintenance of all facilities, service and employee performance. Is required to inspect at least 10 rooms per week.
• Operations Analysis and Department Head Supervision
• Analyzes operations and, confer and cooperate with department heads to review the operations and receive their suggestions.

• Develops Department Heads

• Selects and trains department heads and keeps them informed of company policies; observes and monitors their performance. Delegates responsibilities, holds them responsible for standards set forth by Hotel, and assists them in improving their level of performance to ensure efficient operations and adherence to hotel's policies and procedures.

• Employee Relations

• Interviews, hires, and trains employees w