Field Service Engineer, Inter - Tlaquepaque, México - Keysight Technologies, Inc.

Descripción

Overview:
Work on service assignments with clearly defined objectives.

Perform manual and automated calibration, adjustments, preventative maintenance, troubleshooting and repair of Test & Measurement electronic equipment at our Keysight service center and / or directly at our customer's sites

( Ex:

Spectrum Analyzers, Multimeters, Oscilloscope, power supply, RF signal generator, Network Analyzers, power meter, function generator, counters, etc )


Responsibilities:

• Assist in maintaining the laboratory's accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training.
• Assist in maintaining our pool of production computers ( Operating system & HW/Software installation )
• Establish and maintain close communication with customers both in Spanish and English to ensure we capture and meet customer expectation.
• Require to be flexible to work overtime.
• Require to be flexible to occasionally work weekends and / or different shift.
• Require to be flexible to travel approx... 30% of the time

Qualifications:
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This key role requires the following skills:

• Tecnologo degree ( minimum )
• Electronic and Instrumentation Engineer Degree or equivalent certification or experience
• Field Customer service experience
• Must have good RF/ Microwave electronics fundamental knowledge
• Must have strong verbal and written communication skills ( Spanish & English ) to interface with customers and peers.
• Demonstrated initiative and drive to expand technical knowledge
• Must be capable to work in a changing priorities environment to meet strict performance metrics.
• Ability to produce detailed assessment reports and summaries using MS Office products
• Must have computer troubleshooting skills & Windows operating system advanced background.
• Must have Valid driver's license and good driving record