- Report directly to Head of ICC and collaborates with global BU / IT organizations to ensure that products / platforms are successfully delivered to businesses.
- Assist in compliance, processes, statutory filings and integrating operations reports.
- Provide leadership to cross-functional organizations including squads / chapters composed of multiple projects / work streams in the successful delivery of high-impact digital-tech and data initiatives.
- Monitor and report out the deliverables quality KPIs across Pods/Squads.
- Responsible for utilization of the center and technological deliveries of platforms and products to business units
- Drives an internal process towards creating optimal processes, standards and infrastructure for the center.
- Influence and manage an optimization plan for supplier use for IT domains on an operational, tactical and strategic level. Draft and operationalize KPI's for suppliers to different levels of support to match optimal partnership with ICC
- Monitor and maintain best practices: Ensure that our established processes and guidelines are followed consistently across all teams (e.g., SDLC, SLAs are met, quality criteria, etc.).
- Identify process gaps: Continuously assess existing workflows and identify areas for improvement as well as identifying root causes for issues for risk mitigation.
- Implement process, tools, and resources enhancements: Drive process improvements for all value streams and support processes. Partner with site leadership (e. g. Mex ICC Head, GCL, Delivery, Quality, etc.) and partners develop impactful, capable teams and tools that achieve sustained performance improvement.
- Quality Benchmarks: Collaborate with cross-functional teams to establish clear quality benchmarks for deliverables.
- Quality Guidelines: Develop and document quality assurance processes and guidelines.
- Deliverable Quality: Ensure that all solutions, products, and deliverables meet high-quality standards to prevent issues and meet the expectations of our stakeholders.
- Quality Control: Implement quality control processes to catch and rectify any deviations.
- Continuous Improvement: Foster a culture of continuous improvement by promoting quality awareness.
- Process Metrics: Define and track key performance indicators (KPIs) for each pod (team) in partnership with the GCL to monitor the efficiency and effectiveness of specific processes, such as: Downtime, Deployment Frequency, Change Failure Rate, to name a few.
- Quality Metrics: Define and track quality metrics to assess the performance, effectiveness, and overall quality of the service and initiatives we deliver, such as: Defect Rate, First Time Pass Rate, Fail and Pass Rate, Code Coverage, escaped defects found, Defect Distribution, etcetera.
- Compliance Metrics: Measure adherence of our initiatives to regulations, standards, and guidelines (e.g. % Adherence to SDLC, # of Security Vulnerabilities, Adherence to Security Guidelines).
- Manage process improvement efforts, using quality methodologies and principles.
- Analyze designated performance measures and reports to verify that work is consistently and effectively performed according to established procedures and guidelines.
- Collaboration: Liaise with representatives from 12 different global chapters within the organization.
- Alignment Strategies: Develop strategies to align chapter-specific goals with overall organizational objectives.
- Communication Bridge: Serve as a communication bridge between chapters, ensuring consistent messaging and coordination.
- Capacity Planning: Work closely with the ICC Delivery Lead to optimize resource allocation and workload distribution.
- Bachelor's or Master's degree in Computer Science, Business, Engineering, Operations Management or related fields.
- Certifications (Desirable): Project Management Professional (PMI)Certified Scrum Master or Product Owner (Preferred institutions are Scrum Org, Scrum Alliance,ITILLean Six Sigma
- Relevant experience in a Global Environment working with multidisciplinary teams across the world in different countries and time zones.
- 10 years of operational experience working in a software development environment
- Effectively communicate with varying levels of management i.e. IT Executives, IT Project Managers, Supplier Representatives, etc.
- Collaborative partner able to influence and drive accountability across organizational and domain boundaries.
- Advocates for needed change across the organization that add to our success.
- Prior experience in managing supplier and/or customer relationships.
- Experience with technology evaluation, deployment and project management in an Agile environment is required.
- Ability to work collaboratively and influence others in a matrix setting.
- Strong organizational skills, attention to detail, ability to work independently and prioritize work.
- Excellent written and oral communication skills - professional English required
- Ability to work in a global, multi-cultural environment.
- Relevant experience working in a hybrid environment: on-site and virtual.
- Experience performing formal quality assurance reviews in partnership with the Testing or Quality Assurance Practice.
- Familiarity and practical experience working in a fast-paced Scaled Agile Environment.
- Strong analytical skills and ability to structure reports , work in relational databases and make data-driven decisions.
- Strong conflict resolution skills to empower teams and drive results.
- Excellent communication and interpersonal skills fostering collaboration and building strong relationships
- Excellent organizational skills and ability to manage multiple initiatives.
- Leadership qualities with the ability to motivate and guide teams, team player
- Previous experience working in a pharmaceutical company is a plus.
- Green Belt Certified or Black Belt Trained is a plus
-
Operational Excellence Sr. Lead
Encontrado en: Buscojobs MX C2 - hace 25 minutos
Takeda Xico, MéxicoBy clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I sub ...
-
Operational Excellence Sr. Lead
Encontrado en: Buscojobs MX C2 - hace 26 minutos
Takeda Xico, MéxicoBy clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda'sPrivacy Notice and Terms of Use. I further attest that all information I submi ...
-
Senior Software Development Engineer
Encontrado en: ATTB US A2 - hace 7 horas
Zillow Ciudad de MéxicoAbout the team · The Rentals Platform Team focuses on bringing the best services to our Zillow Rentals Teams. This Platform team focuses on the infrastructure to take applications from idea to high-performance production. We partner closely with different teams including Machine ...
-
Warranty Spend Improvement Specialist
Encontrado en: Adzuna MX A C2 - hace 2 días
Stellantis Ciudad de México TemporaryResponsibilities: · Lead, Support, and Facilitate North America Warranty Spend and CpV improvement initiatives · Lead and Facilitate cross-functional, cross-regional WIR/CPV Task Force Governance and Process · Prepare and Present material for Bi Weekly WIR/CPV Task Force meetings ...
-
Brand Manager Derma
Encontrado en: Lensa US 4 C2 - hace 5 días
Eli Lilly and Company MéxicoAt Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve th ...
-
digitalization engineer
Encontrado en: Lensa US 4 C2 - hace 1 día
HELLA Automotive Mexico S.A. de C.V. MéxicoPacesetting. Passionate. Together. HELLA is a listed,internationally positioned automotive supplier operating under the umbrellabrand FORVIA. Within this de facto group, HELLA stands for high-performancelighting technology and automotive electronics. At the same time, the Compan ...
-
Data Visualization Engineer
Encontrado en: Lensa US 4 C2 - hace 2 días
Takeda Ciudad de MéxicoBy clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I sub ...
-
Project Engineer
Encontrado en: Lensa US 4 C2 - hace 23 horas
Mondelez International MéxicoAre You Ready to Make It Happen at Mondelēz International? · Join our Mission to Lead the Future of Snacking. Make It With Pride. · You plan, develop and execute capital projects by supporting technical developments, feasibility perspectives of engineering-related activities in ...
-
Business Development Manager
Encontrado en: Jobleads MX C2 - hace 1 día
Viatris Inc. Ciudad de MéxicoViatris Healthcare México S. de R.L. de C.V · En VIATRIS, vemos la atención médica no como es, sino como debe ser. Actuamos con valentía y estamos en una posición única para ser una fuente de estabilidad en un mundo de necesidades de atención médica en evolución. Viatris permite ...
-
FUTURE OPPORTUNITIES APPLICATION
Encontrado en: Jobgoal CA C2 - hace 1 día
Passion co México's goal is to make the world more confident and passionate. We do this by empowering Creators to launch highly impactful mobile apps for a fraction of the cost. We are an international remote team of 70+ people, supporting 8,000+ Creators and 700k+ end-users from all over the wor ...
-
Business Development Manager
Encontrado en: Jobleads MX C2 - hace 1 día
Viatris Ciudad de MéxicoBusiness Development Manager page is loaded · Business Development Manager · Postuler locations Mexico City, Mexico time type Temps plein posted on Offre publiée il y a 2 jours job requisition id R Viatris Healthcare México S. de R.L. de C.V Chez Viatris, nous envisageons la s ...
-
IT Oracle Application Developer
Encontrado en: Jooble MX C2 - hace 7 horas
Genworth Ciudad de MéxicoIT Oracle Application Developer · Description of Principal Duties and Accountabilities: · * Analysis, design and implementation of new requirements, bug fixes and change controls for current web application (.net) oracle processes. · * Generate data extractions and reports for ...
-
International Payroll Operations Manager, LatAm
Encontrado en: Talent UK C2 - hace 6 días
Justworks Mexico City, MéxicoWho We Are · At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our peop ...
-
ATR Process and Site Lead
Encontrado en: Jobleads MX C2 - hace 2 días
Damco Spain SL Ciudad de MéxicoPURPOSE OF ROLE · GSC is responsible for the finance execution of ATR, OTC and STP. As a Functional Process Lead you are responsible for ensuring that this is done as per standards in most efficient way for your responsible domain. The functional process lead is responsible to c ...
-
Production Maintenance Leader
Encontrado en: Buscojobs MX C2 - hace 25 minutos
Avery Dennison México**Company Description****Key Responsibilities**- Implement and Lead the factory CMMS.- Establish and manage the yearly, monthly, weekly preventive maintenance plans based on work orders, to ensure essential maintenance is completed within a reasonable time, minimizing equipment d ...
-
Principal Product Designer, Follow Up Boss
Encontrado en: Jooble MX C2 - hace 7 horas
Zillow Ciudad de MéxicoAbout the team · Follow Up Boss is the leading CRM for fast-growing real estate teams. Our first line of code was written in 2011 after an interview with a real estate leader, who told us a story about how they couldn't even sit down to watch a movie with their kids because they ...
-
Therapeutic Analytics Lead
Encontrado en: Jooble MX O C2 - hace 6 días
Knewin Ciudad de MéxicoJob Overview: · The Therapeutic Analytics Lead ( TAL ) partners with internal teams to understand relevant challenges within a study and to identify analytics that can help meet these challenges. The TAL directs the work performed by Global Analytics, Site & Investigator An ...
-
Business Development Representative
Encontrado en: Jooble MX O C2 - hace 1 día
h2o MéxicoAbout this Opportunity · is at the forefront of the rapidly evolving MLOps landscape. We're leveraging MLOps to transform machine learning models from isolated, engineer-specific tools into robust, cloud-native services that are scalable and consistently available. Our approach ...
-
Data and Market Research Analyst
Encontrado en: Jobleads MX C2 - hace 1 día
Americas Market Intelligence Ciudad de México"More committed to our clients' success than any other consultancy on earth." · To work with us is to join a team of people fiercely driven to see our clients realize their dreams. We honor the investment and trust placed in our hands when engaged by a client, and through love o ...
-
Revenue Accounting Lead
Encontrado en: Jooble MX O C2 - hace 4 días
Blend Ciudad de MéxicoBlend helps lenders maximize their digital agility. Our digital lending platform is used by Wells Fargo, U.S. Bank, and other leading financial institutions to increase customer acquisition, improve productivity, and accelerate the delivery of any banking product across every cha ...
Operational Excellence Sr. Lead - Mexico City, México - Takeda
Descripción
Description
The Future Begins Here
At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.
Mexico City has been selected to be home to Takeda's recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. We invite you to join our digital transformation journey.
In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.
At Takeda's ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.
THE OPPORTUNITY:
As an Operations Lead, you'll play a key role in our organization by being responsible for defining quality standards for deliverables, maintaining process adherence, and optimizing team performance.
You'll report directly to the center ́s managing director, ICC Mexico Head, and together with a group of Initiative Leads such as Scrum Masters or Delivery Managers should work to ensure all teams are following common processes, best practices and standards, as well as providing insights from our initiatives to drive continuous improvement.
If you're passionate about optimizing processes, driving excellence, and fostering collaboration, we encourage you to apply for this exciting role as our Operations Lead
RESPONSIBILITIES:
Process Adherence:
Quality Management:
Metrics:
Alignment with Global Chapters:
Qualifications:
Education:
WHAT TAKEDA CAN OFFER YOU:
•Takeda is certified as a Top Employer, not only in México and North America, but also globally. No investment we make pays greater dividends than taking good care of our people.
•At Takeda, you take the lead on building and shaping your own career.
•Joining the ICC in Mexico City will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.
BENEFITS:
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:
•Competitive Salary + Performance Annual Bonus
•Monthly Supermarket and Food Vouchers
•Flexible Working Schemes
•Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision
•Additional Time Off
•Diversity, Equity, and Inclusion Programs
ABOUT ICC IN TAKEDA:
•Takeda is leading a digital revolution. We're not just transforming our company; we're improving the lives of millions of patients who rely on our medicines every day.
•As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.
•If you have further inquiries on the ICC Mexico City or this role, follow us on LinkedIn, and look up for our upcoming online events where we will elaborate on open roles and host Q&A sessions.
Locations
MEX - Santa FeWorker Type
EmployeeWorker Sub-Type
RegularTime Type
Full time
