Technical Lead - Guadalajara

Solo para miembros registrados Guadalajara, México

hace 1 mes

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Job summary

We're hiring Technical Lead at Cognizant where we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment.

We have an exciting opportunity for an exceptional individual to work supporting one of our clients as Service Desk Team Lead (Spanish and Portuguese)

About The Role As a Service Desk Tech Leader, you will be responsible for the day-to-day shift supervision and management of a team of Service desk agents who handle Interactions via incoming calls, chat, and portal — ensuring the delivery of high-quality,
customer-focused technical support services. You will lead effective resource planning to maximize productivity,
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