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Principal Enterprise Architect - Xico, México - Insulet Corporation
Descripción
Principal Enterprise Architect - End to End Customer Experience & Identity (Remote/Flexible) page is loaded Principal Enterprise Architect - End to End Customer Experience & Identity (Remote/Flexible) Apply locations Mexico time type Full time posted on Posted 11 Days Ago job requisition id REQ Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform.
In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on itJob Title:
Principal Enterprise Architect – End to End Customer Experience and Identity
Department:
Enterprise Architecture
FLSA Status:
Exempt
Insulet Corporation (
NASDAQ:
PODD) is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods.
With its simple, wearable design, the disposable and waterproof Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle.
Insulet's latest innovation, the Omnipod 5 Automated Insulin Delivery System, is a tubeless automated insulin delivery system, integrated with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero finger sticks, and is fully controlled by a compatible personal smartphone.
Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas.
Studies have demonstrated the clinical and lifestyle advantages of insulin pump therapy over multiple daily insulin injections (MDI). However, many people still choose MDI therapy largely due to the complexity, cost, and inconvenience of conventional pump technology. The Omnipod is a discreet and easy-to-use system that eliminates many of the issues associated with conventional pumps. By breaking down the barriers to insulin pump therapy, Insulet hopes to provide both a superior treatment option and life-long health benefits for people with insulin-requiring diabetesInsulet was founded in 2000 with the mission to improve the lives of people with diabetes and enable customers to enjoy simplicity, freedom, and healthier lives through innovative technology.
The Company's world headquarters and state-of-the-art automated manufacturing facility are located in Acton, Massachusetts with global offices in the U.K., France, Germany, Netherlands, Canada, Mexico, Australia, and the United Arab Emirates.
Omnipod products are available in 24 countries around the world.Insulet recently concluded its seventh consecutive year of 20% or more revenue growth, and more than doubled its intellectual property portfolio over the last year.
Insulet is proud to be recognized as a 2022 Top Workplace USA; awarded Top Workplaces Cultural Excellence Award for remote work; recognized as a Great Place to Work in four international locations in 2023; and ranked as one of America's most responsible companies by Newsweek.
For more information, visit:
and
Position Overview:
The Principal Enterprise Architect – End to End Customer Experience (E2E CX) and Identity will be responsible and accountable for establishing and owning Insulet's technology strategy and roadmaps for our end to end customer experience and commercial systems.
This includes patient and caregiver interaction solutions (portals, web-sites, etc.), customer support solutions, as well as sales and marketing operations.
This is a full-time exempt positionreporting to the Vice President of Enterprise Architecture with dual reporting to the Group Vice President of Software Engineering.
Responsibilities § Establish and own the technology strategy and roadmaps for our end to end customer experience and commercial systems.
This includes patient and caregiver interaction solutions (portals, web-sites, etc.), customer support solutions, as well as sales and marketing operations and our customer identity and access management systems and APIs.
§ Define the E2E CX technology strategy by identifying business needs, defining the needed capabilities, and developing a roadmap that supports those needs and capabilities.§ Create architecture, design, and technology requirements specifications and acceptance criteria.
§ Provide technical guidance to the software engineering team to drive development of robust solutions that are in line with business objectives
§ Drive application integration with third party applications, both commercial off the shelf systems and in-house developed web and mobile applications and APIs in line with the technology roadmap.
§ Serves as a technical expoert to business analysts and QA as bhey build technology-based use cases and acceptance criteria.
§ Ensure that operations is properly monitoring the infrastructure and performance of systems and resolving issues
§ Ensure compoliance with security all applicable regulations
§ Drive innovation by identifying new technologies and solutions that can be used to improve capabilities, efficiency, performance, maintainability, and cost reduction for support and operations.
§ Collaborate with stakeholders throughout the development lifecycle, includes working with business users, technical architects, and other stakeholders to ensure that the data meets the needs of all stakeholders.
§ Lead enterprise architecture forums, review boards, working groups, and contribute to standards development and oversight.
Key Decision Rights (if applicable)
§ E2E CX Architecture
§ Customer Identity Architecture
Required Skills and Competencies
§ Significant experience with senior leadership of Salesforce application development and implementation, including CRM, Sales Cloud, Marketing Cloud and Customer Experience Cloud. Other CRM and customer interaction technologies can be considered depending on experience.
§ Significant experience with customer identity and entitlement solution and identity protoculs such as SAML, OAuth2, Open ID Connect, FIDO, and SCIM
§ Significant experience with enterprise system integration methodologies including RESTful APIs and API management systems, EDI, etc.
§ Experience with structured enterprise architecture frameworks such as TOGAF or Zachman
§ Experience mentoring development and implementation teams with requirements analysis, technical and professional skills
§ Experience with Agile processes
§ Knowledge of networking, .NET, JAVA, RESTful APIs, LDAP, RDBMS and AWS
§ Excellent verbal and written communication skills
§ Nice to have:
Esperience with Aquia/Drupal WebCMS
§ Nice to have:
Experience with Mulesoft
Required Leadership Skills & Behaviors:
§ A passionate, inspirational leader who leads with an enterprise mindset, challenges the status quo, and can align their organization behind a clear vision and strategy
§ Has strong emotional intelligence and ability to engage and influence others through change to advance new ways of working
Education and Experience § Engineering Bachelor's Degree or equivalent experience
§ 15+ years of relevant IT or product development experience
§ Experience in MedTech, Life Sciences, or other regulated industry a plus
Note:
This position can be remote, hybrid or in-person at our Tijuana Mexico office.
Travel is estimated at 10% but will flex depending on business need.
About InsuletInsulet Corporation is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Insulet employees are all focused on the same goal — to make a difference. Our relentless passion is to simplify life for people with diabetes.We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance.
We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there.
We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers.Our innovation spirit and customer-centric focus position us as global pioneers — leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.
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