Fraud Ops Sr Analyst C12 - Ciudad de México - Citi

Citi

Empresa verificada

Ciudad de México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

The Fraud Ops Sr Analyst is a senior level positions responsible for contributing to the development of fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.

The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balanace methodology.

Responsibilities:

Solve complex fraud prevention and loss control issues with significant crossdepartmental and departmental impact
Recommend and implement new work procedures and address and resolve exceptional/unusual issues
Partner with the operation team(s) and other departments within fraud prevention and loss control
Contribute to the development of new techniques and processes for the area or function
Serve as an expert in fraud prevention and loss control, overseeing a segment of the workforce
Evaluate moderately complex and varied issues with substantial potential impact
Assume informal/formal leadership role within teams, and coach and train new recruits

Qualifications:

58 years of experience in a related role
Intermediate to senior level experience in a similar position preferred
Proven experience in the Investigation and Fraud claims process
Experience in trend analysis and alerts in early fraud detection
Processes card transaction authorization and compensation
Proficient in Microsoft Office and Access
Consistently demonstrates clear and concise written and verbal communication

Education:

Bachelor's degree/University degree or equivalent experience
5 years of experience in SAS EG and SQL
Experience in fraud is desirable
Experience in banking consumer products such as cards and ebanking is a plus
Selfmotivated and detail oriented
Proven organization and time management skills
Consistently demonstrates clear and concise written and verbal communication

skills

English
Intermediate
Advance (Conversational)

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Job Family Group:

Operations - Services

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Job Family:

Fraud Operations

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Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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