Customer Service Rep I - Lerma de Villada, México - Sensient Technologies

Sensient Technologies

Empresa verificada

Lerma de Villada, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

At Sensient Technologies, we are experts in science, art, and innovation of color and flavor. We are market savvy and visionary. We are problem solvers and we will be better with you.

The Customer Service Representative is responsible for administering, processing and tracking orders.

Will perform all customer service duties, respond to customer requests, and proactively review the daily order report while maintaining communication with customers.

Main responsibilities:

Perform a variety of customer transactions such as order entry, processing, and tracking. Accurately and efficiently process transactions and must have knowledge of pricing, order flow, product data and shipping procedures.
Interact with Account Managers, laboratory and warehouse teams to resolve discrepancies/missing information.
Run and monitor the daily open order report. Communicate with planners and dispatch to ensure ontime deliveries. Advise customers about delays if necessary.
Monitor scheduled shipping dates and track order shipments directly with carriers to ensure ontime delivery and expedite as needed.
Constantly seek improved ways to serve internal and external customers. Answer telephone calls promptly while maintaining a high level of telephone service.

Background:

Bachelor's degree in Administration, related areas.
Experience in customer service in industry.
Advanced level English.

What You'll Get:

Opportunity to collaborate with your colleagues, onsite 5days per week.
An excellent salary, benefit offering, and development opportunities.
A thorough and effective training experience during onboarding and beyond.

About Sensient:
Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts.

Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals.

The Company's customers include major international manufacturers representing most of the world's best-known brands.

About Sensient Colors:

Sensient Colors is a leading developer, producer, and supplier of natural and synthetic color systems for customers around the globe.

The Company's high-performance products play a vital role in the manufacture of foods and beverages, cosmetic and pharmaceutical

Equal Opportunity Employer