B2b customer success manager - Chihuahua City - All Funeral Services, LLC

    All Funeral Services, LLC
    All Funeral Services, LLC Chihuahua City

    hace 4 días

    Descripción

    About the Company:
    All Funeral Services is a technology company transforming the funeral and memorial industry.

    Our B2 B Saa S platform helps cemeteries digitize operations, manage plots and services, sell online, and connect with families through integrated tools.

    We are looking for a proactive and empathetic Account Manager to nurture and grow our portfolio of clients.

    Your focus will be on onboarding, ongoing support, and gathering valuable client feedback to drive our product and service evolution.

    Prioritize customer success and satisfaction.


    Onboarding & Support:
    Translate this data into actionable insights and prioritized reports for the Sales and Product teams

    Collaboration:

    Work closely with the Sales team by relaying critical feedback and ensuring a seamless customer journey from sale to advocacy.

    Utilize CRM systems effectively and contribute to scaling and improving the account management function.1+ years of experience in B2 B Saa S account management or a similar customer-facing role.~ Proficiency with CRM systems (e.g., Salesforce, Hub Spot).~ Native or fluent English proficiency is required.


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