Solutions Consultant - Mexico City - Logile, Inc.

Descripción

Can be located in Mexico City or Monterrey

About Logile

Logile is the leading retail labor planning, workforce management, inventory management and store execution provider deployed in thousands of retail locations across North America, Europe, Australia, and Oceania.

Our proven AI, machine-learning technology, and industrial engineering accelerate ROI and enable operational excellence with improved performance and empowered employees. Retailers worldwide rely on Logile solutions to boost profitability and competitive advantage by delivering the best service and products at optimal cost.

From labor standards development and modeling to unified forecasting, storewide scheduling, and time and attendance, to inventory management, task management, food safety, and employee self-service, we transform retail operations with a unified store-level solution. Gain the Advantage with The Logic of Retail. One Platform for store planning, scheduling and execution.

For more information, visit

The Role

Logile's Delivery team partners with retail clients of a wide variety and guides customers along their entire journey of the Logile Roadmap. As a part of Customer Experience, this team supports all client delivery engagements focused on improving operational efficiency, improving customer and employee experience, and implementing workforce management software. Solution Consultants are primarily deliverable owners on project deliveries. They are often assigned to work alongside Solution Analysts.

Focus Areas:

• Operational Excellence & Labor Planning
• 5-S & Opportunity analysis
• Process and workplace optimization
• Engineered labor standards development, review, or migration
• Staffing, Forecasting, and Budgeting
• Workforce Management
• Employee Management
• Scheduling
• Time & Attendance
• Store Execution & IMS
• Task Management
• Inventory Management
• Production Planning

Responsibilities:

Implement Solution Deliverables

• Specialize in two or more of Logile's Roadmap modules to provide expert level details to Logile and customer team members.
• Serve on multiple customer projects to ensure effective implementation of Logile's software and services.
• Advise customers on best practices
• Perform basic system configurations or testing of applicable software modules.
• Take full ownership of workstream deliverables including proactive planning, execution, deadline delivery, and quality of work.
• Change management design and implementation

Customer Relationship Development

• Participate in project meetings as the Subject Matter Expert (SME) of assigned areas.
• Act timely on all follow up items from meetings or when receiving direction from supervisor.
• Establish credibility with customers in the assigned area of focus.
• Provide on-the-job training and knowledge transfer for software and solutions to the customer.
• Assist with troubleshooting complex customer inquiries regarding system use.

Reporting & Analysis

• Provide updates on progress and challenges related to technology.
• Pull reports from Logile systems to assist with analysis or evaluation of system performance as it pertains to assigned customer use.
• Demonstrate ability to deliver executive level presentations.
• Identify other Logile Roadmap modules that would benefit the customer.
• Benchmark use of software to specific modules across multiple customers.

Supporting adjacent areas of the Solutions Delivery department as needed.

• Develop and maintain standard documentation for delivery
• Support the professional development of fellow team members when assigned

Solution Consultants are also asked to contribute to Logile's company growth in a variety of area including but not limited to:

• Growth and development of service offerings
• Advancement of business development with new and existing clients
• Marketing and brand awareness

Job Requirements:

• B.S. in Industrial Engineering required
• 3+ years of experience in workforce optimization
• Demonstrated leadership ability, including aptitude for managing resources remotely
• Expertise in process improvement and opportunity analysis
• Proficiency with MS Office Tools (Excel, Word, PowerPoint, Project)
• Exceptional interpersonal, communication, and presentation skills
• Fluent in English language
• Must reside in Monterrey or Mexico City
• Must be willing and able to travel internationally, primarily in North America
• Travel will occur as needed and is expected to comprise up to 75% of working time depending on area of focus
• When travel is not required, the working location will be from home.
• Reliable internet connectivity is a requirement.
• Logile will provide all necessary equipment required for the role.
• Due to travel requirements, candidates must have existing authorization or can obtain authorization to perform work in the United States without employer sponsorship.

Nice to Have:

• Familiarity with existing Logile software modules

Why Work at Logile

Logile operates at the intersection of advanced AI, retail operations, and real-world impact. Our work helps some of the world's largest retailers run better stores, reduce waste, empower employees, and operate with greater confidence.

At Logile, you will: Solve complex, meaningful problems in a highly specialized retail SaaS environment - Work with global retailers across grocery, convenience, and specialty formats - Influence how labor, inventory, and store execution are planned and optimized at scale.

Collaborate with experienced operators, technologists, and retail experts. Join a growing global organization where expertise and impact matter.

Equal Opportunity Employer

Logile is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected characteristic.