Customer Success Internship - Ciudad de México - Altair Engineering

Altair Engineering

Empresa verificada

Ciudad de México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

PrácticasSHIP

Descripción

Transforming the Future with the Convergence of Simulation and Data

Customer Success Internship-Altair Data Analytics in México City

Do you like a challenge, are you a complex thinker who likes to solve problems? If so, then, you might be the new Altairian we are searching for.

At Altair, your curiosity matters.

We pride ourselves on a business culture that enables open, creative thinking, and we deeply value our employees and their contributions towards our clients' success, as well as our own.

Duration :6 months / 04hrs per day

Job Summary
We are currently looking for a Customer Success Intern in Altair Mexico.

You will collaborate closely with the Customer Success Team, Technical Support Team, Sales Force/Operations Team, and Account Managers and Sales channels.

This posting is for a position within our Data Analytics Customer Success Team. This role reports to the US Manager, Customer Success, but will directly support one of the 3 Major Departments.

What You Will Do

Responsible for supporting the success of targeted and comprehensive customer success/support strategies, tactics, and initiatives.
Work with Customer Success, Sales, and Technical Support to gather intelligence on our customers
Assist with creating and implementing Customer Success client messaging touchpoints & outreaches
Complete ad hoc projects, as assigned, in support of various business objectives
Present a "cando" attitude, willing to jump in and help where needed

What You Will Need

Being an active student for Engineering, Computer Science, Information Systems, Information Technology,Data Analytics (Graduate Dec 2023/May/June 2024)
Confident selfstarter who can work well with minimum supervision and strong attention to detail.
Ability to work in a fastpaced environment with multiple and changing priorities while maintaining a strong focus on execution and results.
Demonstrated ability to simultaneously manage multiple competing tasks and demands.
Must be able to interact and communicate effectively with individuals at all levels of the organization.
Experience with Salesforce and HubSpot preferred, but not necessary. (Plus)
Adept at handling multiple projects simultaneously to meet tight deadlines.
Must be proficient in Microsoft Office suite of products.

Skills

Fluent in English.
Strong interpersonal and collaboration skills; position works closely with multiple functions.
A problemsolver—quick to figure solutions, make things happen and think progressively.
Strong organizational and planning skills.
Detailoriented with excellent followup and time management skills.
Good verbal communication skills, including presentation skills and the ability to work in a collaborative team environment to share information/ideas.
Selfmotivated with the ability to multitask and take initiative.

How You Will Be Successful

Envision the Future
Communicate Honestly and Broadly
Seek Technology and Business "Firsts"
Embrace Diversity and Take Risks

What We Offer In México

Monthly Student-Paid.
Flexible Working Hours (Work from Home and Office).
4hrs per day adaptable to class schedule.
Attend offices once or twice a week for Training & Development
Free training on Altair products.

Why Work With Us

Altair is a global technology company that provides software and cloud solutions in the areas of product development, high performance computing (HPC) and data analytics.

Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future.

With more than 3,000 engineers, scientists and creative thinkers in 25 countries, we help solve our customer's toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today's problems into tomorrow's opportunities.

For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration.

Tipo de puesto:
Medio tiempo, Aprendiz
Horas de medio tiempo: 4 por semana

Salario:
$9, $10,000.00 al mes

Horario: