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    Order Management Specialist- Shared Services - Apodaca, México - Hexagon Metrology

    Hexagon Metrology
    Hexagon Metrology Apodaca, México

    hace 2 semanas

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    Descripción

    Order Management Specialist (Shared Services)*Main Tasks
    :
    • Use SFDC and CPQ support Sales with Quoting, Purchase Order review
    • Use various ERPs to enter sales orders, send invoices, transact credit & rebills
    • Use various software licensing tools to create and manage software licenses
    • Manage POs and Invoicing on Customer Portals
    • Support Customer onboarding
    • Support Sales with forecasting by updating Opportunity records in SFDC
    • Communicate delivery dates to customers by communicating with the factory on a regular basis.
    • Address and document customer requests and issues, ensuring prompt response and resolution from the field and various departments
    • Engage in follow up activities such as thank you letters, calls, and technical support issues.
    • Participate in the development of tools and documentation to increase the efficiency of the sales process.
    • Provides input, documentation & feedback to Commercial Operations Manager & Sales Engineers as required.Qualifications / Experience*
    • Must be proficient in English; ability to read, write and speak English fluently.
    • Minimum of 2 years of experience working in a Sales Administration role.
    • Strong Microsoft Office skills, including Outlook, Word, Excel, and PowerPoint.
    • SFDC, CPQ experience preferred.
    • LX, Navision, Business Central and Intacct ERP experience preferred.
    • Ability to establish excellent working relationships with outside sales engineers, customers, management, and various internal departments.
    • Demonstrated efficiency to work in a fast
    • paced environment.
    • Excellent time management skills and the ability to multi
    • task.
    • Strong analytical and problem
    • solving skills
    • Some travel to the US and Canada may be required (10%)

    Tipo de puesto:
    Tiempo completo, Por tiempo indeterminadoLugar de trabajo: Empleo presencial
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