TAX Application Engineer - Monterrey, N.L., México - Schneider Electric Gruppe

Descripción

Job Description - TAX Application Engineer (008U9V)

TAX Application Engineer - 008U9V

Key Areas of Responsibility Include:

Overview

· Tax Software & Compliance Tools Including One Source Reporting.

· The One Source Tax Determination Engine attaches to multiple ERPs for sales & use tax determination including use of exemption certificates.

· Responsible for effective relationships with partners, stakeholders, and other teams of the organization, to address technical issues related to the tax engine and reporting.

· Communicating and documenting application's operation (FAQs, Best practices)

Maintenance & Support Work

o Resolve tickets from end users received through our ticketing system

o Understand user problems solving those within our control, redirecting tickets to ERP queues or others as needed.

o Coordinate and troubleshoot between teams to solve customer issues.

o Work with our vendor to resolve customer issues including escalations when necessary.

o Support cloud reporting software.

o Evaluate impacts of new software releases from our vendor Thomson Reuters against existing deployments.

Support Project Work

· Support with working with the business tax department to understand their needs

· Support with working with various ERP organizations (SAP, S4 Hana, Oracle, Zuora) to ensure proper setup and configuration.

· Support with working with our vendor of the Cloud tax engine solution to design effective solutions to meet the customer needs.

Qualifications

Preferred Qualifications:

• Bachelor's degree such as: Computer Science, Software Engineering, Information Technology or related.

· Experience with OneSource Tax Determination (formerly called Sabrix) tax engine from Thomson Reuters or equivalent (ie. Vertex, Taxware, others).

· Experience with OneSource Determination Reporting and Exemption Certification Management Software.

· Proven customer relationship skills.

· Familiarity with various ERP's such as SAP S4Hana, SAP, Oracle, Zuora.

· Understanding of typical accounts payable (AP) and accounts receivable (AR) processes.

· Experience reading and analyzing XML files. (desirable)

· Experience performing joins, V-lookups and any other intermediate-advanced skills in excel.

· Experience working with applications & infrastructure including security and networking teams.

· Experience working on agile scrum teams.

· Experience using the Microsoft Suite of Applications (Teams, Microsoft Office, OneDrive, SharePoint, etc).

· Reporting from SQL archived database as necessary.

· Familiarity with file transferring by using FTP client like FileZilla to connect with other FTP servers.