Channels Mexico Analysis Sr Supervisor - Ciudad de México - Citi

Citi

Empresa verificada

Ciudad de México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

The Business Analysis Manager is an intermediate management-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team.

The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

Manage a team of business analysts supporting one large system or multiple systems and contribute to planning, resource planning, budget management and formulation of procedures
Consult with business end users to ensure appropriate integration of functions to meet goals and define necessary system enhancements to deploy new projects and process enhancements
Assist system change processes from requirements through implementation by providing technical knowledge to ensure efficiency
Evaluate performance and make recommendations for pay increases, hiring, terminations and other personnel actions as duties as assigned, including performing quality control activities
Work with internal parties to achieve business goals and negotiate with external parties as needed
Provide evaluative judgments based on analysis of information in complicated and unique situations

Qualifications:

58 years of relevant experience
Proven interpersonal, collaboration, diplomatic, influencing, planning and organizational skills
Consistently demonstrate clear and concise written and verbal communication
Proven ability to effectively use complex analytical, interpretive and problemsolving techniques
Proven relationship management skills to partner and influence across organizational lines
Demonstrated ability to be work under pressure and to meet tight deadlines with proactive, decisiveness and flexibility

Education:

Bachelor's degree/University degree or equivalent experience
Master's degree preferred
Fuent English is required
Knowledge in JIRA
Interact with customer experience designers to understand the customer needs
Strong knowledge in Mexico architecture
Knowledge in TIBCO middleware, and interactions between channels frontend and back ends, working towards adhering to defined standards/contracts and seamless integration
Knowledge in S015, S016, Intelar and other Mexico backends.
Challenge ideas and assumptions during ideation and backlog refinement to avoid pitfalls and inefficient solutions

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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